Canon R7 RAW file

[Jorly_Entrampas2094]

No matter how many times i updated my LR mobile app still it can't read my RAW files from canon R7 and yes that camera also has been updated to the latest software available. LR mobile says it supports Canon R7 Cr3 files but it can't access the RAW file via app, you need to go to your phones/card DCIM folder then select R7 and worst it would not display any image preview (which is very helpful if you want to select a specific file to edit) 

Any fixed for this?

[Sameer K]

Hey, @Jorly_Entrampas2094. Welcome to the Lightroom Community. I'll need more information to help you figure this out. 

Please share more details, such as the version of Lightroom, mobile OS details, screenshots, and video recordings of your workflow in Lightroom. Do the images not appear in the Gallery View > Folder selector drop-down? 

Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

[Rob_Sylvan]

Have you tried directly connecting a USB-C to USB-C cable from your R7 to your phone, then opening Lr (v11 is latest), tapping the blue Add Photos icon, and choosing Connected Camera/Card to bring photos in? I don't have an Android to test on, but that works with my R7 and iPhone. Can see thumbnails and import (copy) raw photos directly from camera to device.

[Wurstkrapfen]

Old Android issue, manufactures are not updating the file type database, without the system cannot classify cr3 as image resulting in LR mobile not being able to see them, as it asks the Android system "show me all images". It cannot analyse all file types by itself, that's not how Android is built.

Cr3 should be included as image since 2011, but if the manufactures keep using the old database the device can't handle it.

Same issue with 3fr raw files.