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Change country in Adobe account

New Here ,
Nov 22, 2022 Nov 22, 2022

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Hi all,

I recently moved country and I have closed my paypal and banking accounts in my previous country.

Tried to update the payment method in the Adobe account but it doesn't let me chance country and therefore add a new credit card.

Anyone had this issue?

Any solution?

Thanks a lot

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Android , iOS: iPhone , Windows

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Adobe Employee ,
Nov 22, 2022 Nov 22, 2022

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I don't think you can do this without contacting Adobe Support for help:

https://helpx.adobe.com/contact.html 

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New Here ,
Nov 22, 2022 Nov 22, 2022

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Thanks Charlie_D, I have been wandering around the help and support pages to no avail... Any hint where and how I could get in touch a "real" human at Adobe support?

Thanks

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Adobe Employee ,
Nov 22, 2022 Nov 22, 2022

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If you type Agent in the chat, my understanding is that may expedite your case to live person.  However, I'm actually not sure.  I work on the Lightroom team itself, volunteering time here as I know about the product.  I'm not actually in Support myself and am not sure of some details.

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