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pascar1973
Participant
November 22, 2022
Question

Change country in Adobe account

  • November 22, 2022
  • 1 reply
  • 396 views

Hi all,

I recently moved country and I have closed my paypal and banking accounts in my previous country.

Tried to update the payment method in the Adobe account but it doesn't let me chance country and therefore add a new credit card.

Anyone had this issue?

Any solution?

Thanks a lot

This topic has been closed for replies.

1 reply

C
Community Manager
Charlie.DCommunity Manager
Community Manager
November 22, 2022

I don't think you can do this without contacting Adobe Support for help:

https://helpx.adobe.com/contact.html 

    P
    pascar1973Author
    Participant
    November 22, 2022

    Thanks Charlie_D, I have been wandering around the help and support pages to no avail... Any hint where and how I could get in touch a "real" human at Adobe support?

    Thanks

    C
    Community Manager
    Charlie.DCommunity Manager
    Community Manager
    November 22, 2022

    If you type Agent in the chat, my understanding is that may expedite your case to live person.  However, I'm actually not sure.  I work on the Lightroom team itself, volunteering time here as I know about the product.  I'm not actually in Support myself and am not sure of some details.

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