im currently on the Lightroom CC plan with 1TB (monthly payments) and I and want to switch to creative cloud plan with lightroom classic. Whenever i confirm the "terms and conditions" to switch a message pop's up that something went wrong. I've been on hold for over an hour for the second time at customer care and I just really want this sorted out asap.
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If not go to the apps tab in Creative Cloud desktop and click install.
Activating sync (under the identity plate - hover top left in LR Classic Library) will download everything (originals in the cloud) into the LR Classic Library and your nominated folder(s).
Have you already contacted us here? http://helpx.adobe.com/contact.html Our account experts will be able to help you out most efficiently! Let us know if you have any questions.
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