Skip to main content
A
Ar_D
Participating Frequently
September 7, 2021
Question

Color isn't correct of the DNG exported

  • September 7, 2021
  • 2 replies
  • 428 views

I captured a DNG image on my smartphone with lightroom, and in the image was a plant with orange leaves, it shows totally correct on my smartphone, but when people open it with other app (darktable, rawtherapee) it makes the leave look green. 

 

And opening the same image again in lightroom now causes a crash, which was sent to adobe. 

 

I find it strange, because it was exported without any edits. And while it was loading the raw, for a second it showed me green leaves in preview, I thought it was some processing, but that was actually a problem. 

 

The DNG works fine in the photo viewer of windows and also works fine on lightroom in windows. 

2 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
September 20, 2021

Example screen captures showing the problem and copy of the problematic DNG file would be necessary to investigate this issue. Are you able to provide these?

 

Also needed:

Android OS Number?

Lightroom Version Number?

Susbscribed or free account? 

 

Any other apps touch the file before Lightrooom? How was the file captured? Imported?
What date was the crash log sent to Adobe? Was it sent using the same ID you use on this forum?

 

Rikk Flohr: Adobe Photography Org
    A
    Ar_DAuthor
    Participating Frequently
    September 21, 2021

    Android OS:- Android 10

     

    Lightroom Version:- Don't know the exact version, but it is running on the update that came on 16 August, 2021.

     

    A free account. 

     

    No, they are just captured with lightroom and exported as DNG without any editing (from lightroom only) , I don't know if there was a auto color correct (in lightroom) after the file was being captured. And it was later imported in rawtherapee for a raw competition. I am using a different account for lightroom, this one is extra for forum logins only, or testing some adobe apps, I use a different account to separate my mails and work on lightroom. 

     

    I have that file on my desktop, my desktop is on a repair, it would take 2-3 days to get it repaired. Then I will post the file, for now, I only have a screenshot of it. 

     

     

    A
    Ar_DAuthor
    Participating Frequently
    September 19, 2021

    Still no response... 

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices