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December 14, 2024
Question

Confused about storage

  • December 14, 2024
  • 1 reply
  • 111 views

Hi bit of a noob to storage I've always used icloud and apple for my storage however i've always been aware im exporting  In Jpeg and i could lose all my raw files on a external hd which is exactly whats happend (recovery is under way with disk drill and im a very lucky boy) 

so im looking for a storage solution. and why not go with adobe. 

Im paying £9.99 a month for LRC LR and PS but im confused, and this is why ive never used LR to upload my raw files.

 

I have 20gb of storage and have very few files on Lr because of this as I said I have apple icloud with 4tb and I have used 3.22Tb 

the failing hard drive has 3.5Tb of data most of it is my RAW files.

 

Why when if you look at the images do i have a 10tB plane but i can only store 20gb of images on LR whats the other 9.8Tb for and how do i get my raws safe once i have recoverd them Im open to ther solutions 

 

any help appreciated

 

 

 

 

 

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1 reply

Sameer K
Community Manager
Community Manager
December 18, 2024

Hey, @craig.lonie. Welcome to the Lightroom Community. I'll help you figure this out. 

I reviewed the account you signed into the community and found an active subscription with 20GB of cloud storage. 

 

Please check if you've signed in to the Manage Plan page using a different email account than the one you used to log in to Community. We can help you find the right account. You can send us a quick note over on our designated customer support account on X (Twitter), @AdobeCare here: https://bit.ly/3afcJrh 
You can also reach out via chat https://adobe.ly/339Iyz7 

 

Thanks!

Sameer K

(Type '@' and type my name to mention me when you reply)