Correo electrónico

Question

Hola. Pronto se terminará mi plan premium con la app Lightroom. Mis fotos están guardadas bajo el correo electrónico de uno de mis padres ya que se abrió cuando era menor de edad. Cuando renueve mi plan ¿Cómo puedo pasar mis fotos ya editadas y publicadas en esa cuenta a ahora mi correo electrónico sin tener problemas con el Copyright?

Aleke · Accepted Answer

Hi @44484750! That does sound a bit unusual. For issues like this, I’d recommend posting over in the Account, Payment, and Plan board—they’re better equipped to help with those kinds of questions.

Thanks so much, and I hope it gets sorted out quickly!
Alek

Aleke · Answer

Hi @44484750!If you’d like to download all your Lightroom data to your computer, you can use the Lightroom Downloader tool — it’s a handy way to get everything in one go.You might also want to check out the method Jim shared here — it could be a helpful alternative depending on your situation.That said, if the only issue with your previous account is the email address, you might be able to simply update it by following this guide on how to change your Adobe account email.Hope this helps! Let me know if you have any questions or need a hand with any of the steps.Alek

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