CR3 photos become distorted to wrong ratio when viewed on Lightroom Web album synched from LrC

Forum|Forum|2 years ago
November 25, 2023
3 replies
1731 views

Hello everyone - first time posting and very much crossing my fingers that someone will be able to help ...and that I will be able to give you the proper information to help me!

I have received raw CR3 files from a friend's Canon R5 from a wedding (no corresponding .jpgs). I shot images that same day with a Nikon Z50 (all imported in raw+jpg) . I placed my image choices from my Z50 in Collections in Lightroom Classic, that i then synched to the Cloud and shared a public album link to the couple who have happily made comments and likes on their choices - no problems.

I've now made a collection/synched shared album with my friend's CR3s, and everything looks fine in Lightroom Classic, but when i look at the resulting synched album all the pictures that i did not myself crop or straighten for style are squished like they are placed into the wrong ratio. (see below)

The only thing i know i did with the cropping is at the very start I changed all the images from "as shot" to "Original" bc I wanted to see the whole picture (see below). Is there a checkbox i missed somewhere? My memory is a little fuzy about my exact steps, as I did this about 8 weeks ago and the problem only arose with the shared online album, so apologies in advance if i can't properly answer any follow-up questions you might have..!

It feels like a mix between these two subjects, but neither have helped me fix the problem when i apply them to my situation
https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/lightroom-lrc-crops-impor...

and

https://community.adobe.com/t5/lightroom-classic-discussions/lr-classic-synced-albums-distorted-agai...

I've tried changing the crop from "original" to "as shot" (using a virtual copy) but it still ends up wonky online.

thank you all in advance
[i've been told i mistakenly posted this in the Classic Discussion board, so i'm re-posting here)

This topic has been closed for replies.

Arianne B MouetteAuthor

Participating Frequently

I've tried to drill through a bit on the issue-with-cropping possibility and it seems promissing but i still don't know how to fix it - i'd rather not go to "as shot" cropping, especially since i've custom-cropped several of the pictures, and it doesn't work on virtual copies and ..well, i don't want "as shot" !

J

Jao vdL

Community Expert

Does this happen in all browsers or is it specific to Chrome? What does the album look like if you open your cloud library in Lightroom Desktop (i.e. the cloudy version) instead of Classic?

Arianne B MouetteAuthor

Participating Frequently

Squished/stretched in Cloudy as well (and in Edge) - tested on a different computer. My friends who recieved the link also saw the anomaly (but i don't know what browser they use)

J

Jao vdL

Community Expert

Do they unsquish if you double click to open in Lightroom Cloudy? This does look like a bug to me indeed but I've not seen it on my images. I share through Classic almost exclusively too. So perhaps this is specific to the camera. I shoot a Z7 so perhaps somebody with a R5 should try or perhaps you can share a few of the images that do this for us to try with. I can hunt the internet for some example R5 images too.

Arianne B MouetteAuthor

Participating Frequently

Hello everyone - first time posting and very much crossing my fingers that someone will be able to help ...and that I will be able to give you the proper information to help me!

I have received raw CR3 files from a friend's Canon R5 from a wedding (no corresponding .jpgs). I shot images that same day with a Nikon Z50 (all imported in raw+jpg) . I placed my image choices from my Z50 in Collections in Lightroom Classic, that i then synched to the Cloud and shared a public album link to the couple who have happily made comments and likes on their choices - no problems.

I've now made a collection/synched shared album with my friend's CR3s, and everything looks fine in Lightroom Classic, but when i look at the resulting synched album all the pictures that i did not myself crop or straighten for style are squished like they are placed into the wrong ratio. (see below)

The only thing i know i did with the cropping is at the very start I changed all the images from "as shot" to "Original" bc I wanted to see the whole picture (see below). Is there a checkbox i missed somewhere? My memory is a little fuzy about my exact steps, as I did this about 8 weeks ago and the problem only arose with the shared online album, so apologies in advance if i can't properly answer any follow-up questions you might have..!

thank you all in advance