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R
roonster5546
Participant
October 22, 2017
Answered

Creative Cloud membership - Lightroom CC Storage Quota only 100GB

  • October 22, 2017
  • 1 reply
  • 1303 views


I am on the full Creative Cloud membership and have historically used Lightroom Classic CC. This has built up a c.300GB local storage requirement.

I was migrating across to Lightroom CC which takes all my local files into the cloud however the migration stopped as I didn't have enough cloud storage space. When looking up the Lightroom CC product description is states that it comes with 1TB of storage however my Creative Cloud membership is only giving me 100GB.

When I click on the little cloud icon in the top right hand corner of Lightroom CC, this is confirmed as 100GB.

I can not migrate and use the full functionality of Lightroom CC even though I have the full Creative Cloud membership.

Is this right as even though I am paying for the best possible plan, it only gives me 100GB, I can not see anyway of getting 1TB and therefore I am not able to use Lightroom CC fully?

    This topic has been closed for replies.
    Correct answer Victoria Bampton LR Queen

    You should be able to upgrade to 1TB of storage in Adobe account > Manage Account > Sign In > Manage Plan > Switch Plan or you can carry on using Lightroom Classic to continue to store your photos locally instead.

    1 reply

    Victoria Bampton LR Queen
    Community Expert
    Victoria Bampton LR QueenCommunity ExpertCorrect answer
    Community Expert
    October 22, 2017

    You should be able to upgrade to 1TB of storage in Adobe account > Manage Account > Sign In > Manage Plan > Switch Plan or you can carry on using Lightroom Classic to continue to store your photos locally instead.

    Victoria - The Lightroom Queen
    R
    roonster5546Author
    Participant
    October 22, 2017

    Victoria,

    I did look to see if this was the case but there is not an option.

    Moreover, Lightroom CC as an app is advertised with 1TB as standard:

    Many thanks.

    R
    roonster5546Author
    Participant
    October 22, 2017

    Thank you.

    No, I had two separate subscriptions running, the photography and document cloud plans, they were merged a few weeks ago and upgraded and so this is a residual subscription amount which reverts to the correct amount. Perhaps thats why I don't see the option yet.

    Incidentally, I think the website is still misleading re the 1TB:

    Buy Adobe Lightroom CC | Photo Editing & Organizing Software

    There are plan options at the bottom of the page but if generally Lightroom CC as a SaaS is advertised with 1TB cloud storage and that isn't the default case (which it isn't) then it will confuse people.


    And the reason why I'm saying its the default case is the wording used... Starting at 1TB with options for more

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