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Rhapsodys Blues
Rhapsodys Blues
Known Participant
March 28, 2023

P: Deleted photos not being deleted in Lightroom

Using the most recent version/update in Lightroom. For several days I have been avidly deleting photos to make room. Thousands of photos deleted. I have rarely seen the blue pop-up stating so. Almost none of the deleted photos have been even though they were initially darkened as if they were being deleted. Three full days of deleting and they are all still there. Complete waste of my time. 

    Ce sujet a été fermé aux réponses.

    5 commentaires

    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 10, 2023

    Greetings all,

     

    Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for your patience.

    Rikk Flohr: Adobe Photography Org
    Rikk Flohr_Photography
    Community Manager
    Rikk Flohr_PhotographyCommunity Manager
    October 10, 2023

    Greetings all,

     

    Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

    If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

    Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

     

    Thank you for your patience.

    Rikk Flohr: Adobe Photography Org
      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      October 10, 2023

      Greetings all,

       

      Updates for the Adobe Photography Products have been released.  The October 2023 updates contain a fix for this issue. 

      If you do not see the update in your Creative Cloud Application, you can refresh it by hitting [Ctrl/Cmd]+[Alt/Opt]+[ R ].

      Note: It may take up to 24 hours for your update to be available in your Creative Cloud app.

       

      Thank you for your patience.

      Rikk Flohr: Adobe Photography Org
        Rikk Flohr_Photography
        Community Manager
        Rikk Flohr_PhotographyCommunity Manager
        August 9, 2023

        Cross-matching to bug numbers - changing status

        Rikk Flohr: Adobe Photography Org
          Theresa J
          Community Expert
          Theresa JCommunity Expert
          Community Expert
          March 28, 2023

          Can you share screen captures? Do you see the images you have tried to delete when you view your Lightroom cloud with a browser at lightroom.adobe.com? Have you tried deleting images in the browser?

            Rhapsodys Blues
            Rhapsodys BluesAuteur
            Known Participant
            March 28, 2023

            I just heard from a fellow photographer and they are also having this issue. I didn't screenshot no and all the photos are back where they were originally. I don't open Adobe in a browser, I could try that if that's a viable solution? Any photographs I try to delete, come right back/won't delete. This is ongoing! Thanks so much! 

            james treacletart
            james treacletart
            Known Participant
            May 6, 2023

            I'm seeing success/improvement. Photos are deleting consistently for a short time anyway from the cloud. Crossing fingers. 


            @PeterB217095629 I am encountering a potentially disastrous variation on this problem. I too am running short of space (~20 GB remaining out of 100 GB) so I have started exporting images (many of which have been edited) and saving them on my NAS drives, folder by folder. However, two days ago I discovered that around 60% of all my images from a range of other folders had been moved to the "deleted" folder with 59 days remaining. I selected the "restore" option for all of them, and it is taking more than 48 hours for the restoration to be completed. The real question is how these photos came to be deleted in the first instance, and next, why does it take so long for them to be restored!  The photos were not from any of the folders I have deleted myself. Thankfully I have backups so I don't think anything has been lost permanently, but this incident has shaken my confidence in Lightroom!  If this thread is closed I will repost to a new thread.

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