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The new denoise is great - but takes 30 min or more to process a photo. My system info below. I don't know if its a hardware problem or ???
OS Name Microsoft Windows 11 Pro
Version 10.0.22621 Build 22621
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-DIMD9MC
System Manufacturer Dell Inc.
System Model XPS 8940
System Type x64-based PC
System SKU 09C5
Processor 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz, 2501 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date Dell Inc. 2.11.1, 2/24/2023
SMBIOS Version 3.2
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Could be you have an old and slow GPU. What GPU (and what driver version NUMBER) do you have?
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OK, I'm not well versed on this. All I find in my system info is Intel UHD Graphics 750. I don't even know where to look for the driver info - sorry. Computer is less than 2 years old however....
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Open LightRoom; click Help > System Info..., paste the contents here.
(But with that said, "Intel UHD Graphics 750" is likely to be woefully underpowered for Lr's AI functions, from what I can find out about it.)
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Thanks for your help! See below:
Lightroom version: 7.0 x64 [ 20230927-2320-8b251c5 ] (Sep 27 2023)
NGL Version: 1.35.0.19
WF Version: 6.0 743769e
VF Version: 1.0.135.7
HIL Version: 40409
CAI Version: adobe_c2pa/0.7.6 c2pa-rs/0.25.2
Operating system: Windows 11
OS Version: Windows 11 Pro (2009)
Application architecture: x64
System architecture: x64
Computer model: Dell Inc. XPS 8940 / 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz
Logical processor count: 16
Processor speed: 2.4 GHz
Built-in memory: 32369.1 MB
Real memory available to Lightroom: 32369.1 MB
Real memory used by Lightroom: 2992.2 MB (9.2%)
Virtual memory used by Lightroom: 3509.1 MB
Memory cache size: 3393.4 MB
Internal Camera Raw version: 16.0 [ 1677 ]
Maximum thread count used by Camera Raw: 9
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 1399MB / 16184MB (8%)
Camera Raw real memory: 1356MB / 32369MB (4%)
Displays: 1) 1920x1080, 2) 1920x1080
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: No, Keyboard: No
Graphics Processor Info: DirectX: Intel(R) UHD Graphics 750 (31.0.101.4502)
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU3, hard: success, soft: success, al: No, dl: No
OS Media Capability: true
Application Folder: C:\Program Files\Adobe\Adobe Lightroom CC
Settings Folder: C:\Users\lanew\AppData\Roaming\Adobe\Lightroom CC
Library Folder: C:\Users\lanew\AppData\Local\Adobe\Lightroom CC\Data
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Moderator
Please move this authors post to the Lightroom Ecosystem (Cloud-Based)
Lightroom version: 7.0 x64 [ 20230927-2320-8b251c5 ] (Sep 27 2023)
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Did this get moved? Still looking for help on this - thanks to all
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//EDIT//NOTE//
For those members looking at this Discussion. In my reply below, the pertinent part turned out to be how the monitor is connected to the computer. Apparently missing or no GPU.
Graphics Processor Info: DirectX: Intel(R) UHD Graphics 750 (31.0.101.4502)
Graphics Processor Detail: loaded: Yes, supported: Yes, compute: Yes, init: I3_GPU3, hard: success, soft: success, al: No, dl: No
Hmm, memory for GPU not listed.
Ok, that particular controller is perhaps a Integrated Video Controller? As opposed to an actual Discrete
GPU? And has no memory of it's own?
If so, then LrC does not support it for AI and other advanced features that use the GPU.
Model XPS 8940
But is that computer a Desktop as opposed to a Laptop? Does it perhaps have a separate GPU card installed?
Link below specs for that PC (I think) looks like a proper discrete GPU should exist.:
INQUIRY/REQUEST
Can you in Lr, bring up your preferences, and look at the performance tab, and post a screenshot of that? Should look something like:
Ohhh.....
A Odd THOUGHT
How is your monitor connected to your computer? Specifically what port on the back of the computer is it connected to?? A port on the GPU card? Or a video port off the motherboard?
__________________________________________________________
About that Intel Integrated video chip:
https://www.techpowerup.com/gpu-specs/uhd-graphics-750.c3766
About Discrete vs Integrated:
https://www.asus.com/content/discrete-vs-integrated-laptop-gpu-which-one-to-choose/
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OK. This is intersting.....First: This is a desktop, not laptop. Dell tells me that the existing GPU board is descrete - but I am questioning that. Looking at the computer back, the only monitor connections (I have two) are on the motherboard, based on your picture and mark ups. I do not see any connections on a GPU board, or any pci boards at all. This has got to be an issue, I am thinking....See picture:
Screenshot as you requested (If I got the right one):
Now, since I started this inquiry, I found info from Dell on compatible GPU cards. It is at: https://www.dell.com/support/manuals/en-us/xps-8940-desktop/xps-8940-setup-and-specifications/gpu%E2...
Please tell me if I'm getting this wrong - but I think that I need to find the right card and install it.
Adobe's minimum and recommended specs are here: https://helpx.adobe.com/lightroom-cc/system-requirements.html
Where do I go from here? And thank you SO much for the help
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Where did you get that computer from?
When?
Did it include a manual?
Because the GPU is clearly not installed. (if it came with one)
I think that at Dell, you can lookup your specific computer based on serial number (ahh, a service tag, should be on a printed label) and see exactly what you got, at links to manuals, drivers, etc.
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Bought at Costco - no manual. And it came just as you see. Only monitor connections are the ones shown which, if I am looking at your picture right, are on the motherboard, not a GPU card? I can look up the machine at Dell and it just lists that Intel UHD 750. I'm reading that this is an integrated, not separate graphics card. Trying now to figure out which card to order..... and if I can just plug one in or if I have to do something else with the existing UHD750, like disable it or something......
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Looking at this one: https://www.amazon.com/MSI-GeForce-RTX-3060-12G/dp/B08WPRMVWB/ref=cm_cr_arp_d_pb_opt?ie=UTF8
Good/bad idea?
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Some of those GPU's in that list (the link you posted) are a bit old. But if you are going to visit a computer store, those old ones are probably not available anyhow.
I cannot address ADM GPU's as I have none, I have no clue as to what is new vs old vs very old. But you may want to notice all the issues AMD owners are having with LrC in these community pages (all though mostly MACOS issues, and that used to be a NVIDIA situation)
As for NVIDIA an RTX 3000 series is not too old, and RTX 4000 series would be (usually) the newest in the store. HOWEVER, NVIDIA has a nasty habit of fouling up the 3060/4060 models, I would avoid those (google it).
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I'm seeing both 3000 and 4000 series options at BestBuy and Amazon. But I'm cautious about going with anything not on the Dell list - maybe over cautious? But I know the power supply is an issue which is why I'm thinking I should stay with the listed models. I dont see any mention of second slots needed, or other cables. Thinking I'll get 12 GB even though the recommended specs are less. Cant hurt, right?
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I should clarify, the cards sit in one slot, but the components of the cards can occupy more that one slot of space. Depends on the model. That Dell recommendation probably takes that into account. (especially as it appears no slots are occupied)
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And a Power Supply Calculator (on-line) will help determine if that Power Supply will be enough
such as:
https://www.newegg.com/tools/power-supply-calculator/
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Geez you are a wealth of information - thank you! I ordered the 3060 online before I fully read your caution about the 3060/4060 models. I will google it and maybe need to cancel - but it was the only 12 GB option on the Dell list - I'd like the larger but I expect 8 GB would be OK as well if there is a problem wiht the 3060s as you say. Thoughts?
Good to know about the slots - I assumed they were all the same! As for power supply, I am also assuming that the ones listed are OK there. I have more research to do - again thank you so much for your help. Next I will be asking for recommendations for 27 inch monitors.
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Might be more of an issue for Gamers than Creative users.
But I have not read more past a few articles complaining about them, so I did not go past that. Probably a Review article or two..
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Ah, perhaps a change in my idea 306/4060 avoid., you went for the 12GB option, looks like the naysayers were crying about the 8 GB option, THe 12 GB they are happy with. And the issue is with gamers and about performance in games.
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That makes me feel a lot better - thanks. I just opened my tower up. Interestingly, I only see one PCI slot in there. I"m accustomed to several, but OK. I have the card coming on Thursday and will see what happens! Thanks again.
Any suggestions on a decent/reasonable 27 inch monitor to plug into this (pair)?
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Their might be variants on the MB in that Desktop, but searched Google for an image, and here is one:
That Blue slot is the one you would use for a GPU.
Note that newer and newer Motherboards are coming with fewer and fewer slots, Standard might be 3 currently, they are putting a lot more devices/chips on the motherboard hence customers adding fewer cards, and some of those devices need resources the additional cards would eat up. Dual ethernet, WiFi, M.2 PCIe drive "slots", Advanced Sound, Newer and more USB. Everyone needs a GPU slot, some might need a slot for fancy drive add-ins. But sound, Ethernet, WiFi , not so much (well some Motherboards might not come with a WiFi)
Oh, and that Dell is a Mini Tower? Yep, a smaller MB, so less room for slots.
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Yes, that's what my mothersboard looks like. One blue slot.
Now my concern is this: I opened the case that the power supply has only a 6 pin connector. That card is 8 pin, as best I can tell from the pics. Seller says I can use a 6 to 8 pin adapter, which I have ordered, but my power supply is 500 watt and Im trying to get an answer from Nvidia whether that is adequate - I have read some statements that is it not, but just on Amazon questions. I'm concerned about damaging something. Will keep trying to connect with Nvidia
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In one of the above replies a link to one of the various Power Supply Calculators was included. That one from EggHead. Others exist, both from Power Supply company's, and Hardware Sellers, might be one at Dell, might be some at GPU Mfg's.
That link again:
https://www.newegg.com/tools/power-supply-calculator/
and one or two more:
https://www.coolermaster.com/power-supply-calculator/
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The pin for additional power can differ from mfg to mfg, and their may be variants. What make/model, A NVIDIA RTX 3060 12 GB from say Gigabyte may be different from say MSI. And not sure if it is one 8 pin, or two 6 pin (12 pin total in that case)
Oh, and this GPU does not have one of those new power pin issues, just the normal many years old power cable.
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Arggg... I tried the Newegg calculator and it didn't work for Nvidia or MSI (what I ordered is MSI) I'll try the others - but it may be a moot point now - Because I looked at the PS in my machine and, while Dell listed it as 500 Watt, it actually says Max Output Power 360 W, unless I'm reading it wrong. I don't think thats even close to enough for this. Looking online I can find a 500w replacement but no larger in the same shape/form factor to fit where mine is now. I don't know where to go from here... .thanks for listening/helping!