Desktop to Laptop syncing RAW files are now JPG

Forum|Forum|4 years ago
December 18, 2021
2 replies
291 views

I orginially installed lightroom on my desktop computer and recently bought a laptop. While I was syncing all photos from desktop to laptop lightroom, all of my RAW files on the desktop were changed to JPG on my laptop. Please give me any and all suggestions on a solution!

Windows

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Theresa J

Community Expert

Which Lightroom are you using on your desktop? If you sync images from Lightroom Classic smart preview jpeg images are synced to the cloud, not the original raw images.

Which Lightroom are you using on your laptop? Do you understand the difference between Lightroom Classic and Lightroom and how the sync system works? It's very likely that things are working as they are supposed to. It's confusing at first but it's a great system when you understand how to make it work for you.

Jim Wilde

Community Expert

Please explain what process you followed when "syncing all photos from desktop to laptop". Also please confirm which version of "Lightroom" you are using (do Help>System Info and post the first 10 lines of the resulting display).

C

Christina22289075lcacAuthor

Participant

Hi Jim,

I clicked on the cloud on my desktop to sync all photos to the laptop. Here is the other info:

Lightroom version: 5.1 x64 [ 20211204-1710-0e71941 ] (Dec 4 2021)
NGL Version: 1.28.0.8
WF Version: 4.0 0d53932
VF Version: 0.1.36.2
HIL Version: 40400
Operating system: Windows 10
OS Version: Windows 10 Home (2009)
Application architecture: x64
System architecture: x64
Computer model: LENOVO 82BJ / 11th Gen Intel(R) Core(TM) i7-1165G7 @ 2.80GHz

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