DNG Converter will not open

[vedagonzalez]

I successfully downloaded the DNG Converter.  It shows up in my start menu and my task bar, but when I try to click or double-click on it, it will not open.  Have I missed something?  I appreciate any help.

[JP Hess]

You indicate that you downloaded the DNG converter. But did you actually run the installation process to install it on your computer?

[Pat16B8]

I have the same problem, and yes, I did the download and install. Odd thing, as the guy above, it's visible from the Start menu, but when I go to Apps (Windows 10), it does not show there. I'm at a loss.

[Rob_Cullen]

So if it is visible on the Start Menu- what is the problem? Can you NOT click on the Start Screen icon?

What do you mean by "go to Apps"?

[Pat16B8]

Clicking on the Start screen icon does not open the program. The Apps I refer to is from the Settings, and on older Windows versions it would be Programs in the Control Panel.

[Rob_Cullen]

"Settings...Apps"- OK!   Same for me- the DNG Comverter does not appear in the Apps list.

My experience is this-

The Converter downloads as an .exe install file

https://helpx.adobe.com/au/photoshop/using/adobe-dng-converter.html

I do not get a desktop icon, but if I type "DNG" on the Start screen it appears where I can 'Pin to Start' to create a desktop icon.

Strangely, If I click "Uninstall" the Converter does not appear in the Programs list either!