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Doesn't detect (Canon CR2/CR3 RAW files)

New Here ,
Feb 07, 2024 Feb 07, 2024

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I found a weird bug trying to open Canon EOS R5 files using my cardreader with a Google Pixel 8 Pro.

 

So Lightroom doesn't detect CR3 files, either if I copy them on the device nor in its own file browser. It only shows the JPGs and acts like there's no other files. But interestingly, when I rename a file to CR2, it shows the RAW file and also opens it. I know somebody's gonna say "It's just the jpeg preview," but it's not. I tested it with both file types and unlike JPEG previews the RAWs got full resolution, plenty of dynamic range and show noise in the shadows instead of compression artifacts.

 

So I'm pretty sure this is a bug and somebody added CR3 support but forgot to amend the Android app to recognize CR3 files. Please fix, so I can finally edit my files on the phone and tablet without constantly having to rename them.

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Android , Chrome OS

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Adobe Employee ,
Feb 07, 2024 Feb 07, 2024

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Please see: https://helpx.adobe.com/lightroom-cc/kb/unable-to-import-raw-android.html 

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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