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Edited photos gone after logging out

New Here ,
Jun 21, 2023 Jun 21, 2023

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Hi, my mom logged herself out of her free mobile Lightroom app. After logging in, her edited photos are gone. How can I get them back? Is there anything I can do? There is no premium Account or any payment. 
She uses a Samsung and the latest version. 

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Community Expert ,
Jun 21, 2023 Jun 21, 2023

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See this link for some answers-

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/how-to-retrieve-missing-p...

 

Regards. My System: Lightroom-Classic 14.0, Photoshop 26.0, ACR 17.0, Lightroom 8.0, Lr-iOS 9.0.1, Bridge 15.0.0, Windows-11.

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New Here ,
Jun 22, 2023 Jun 22, 2023

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Hi Rob, 

thanks for the help. Unfortunately the thread talks about an uninstalled app. My mom just signed out and in. And she uses a Samsung so the way to retrieve the photos with iTunes won't work. Do you have some other ideas? 

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