How to Retrieve Missing Photos

[Syazwani5E47]

Hi,

I uninstalled LR Mobile previously and when I install it again all the photos in the library were gone. Kindly help to advise on how to retrieve the missing photos again. Thank you.

[Rob_Cullen]

Which Lightroom Version Number?

Free, Premium, Adobe Subscription?

Which Device?

See a similar forum thread:

https://community.adobe.com/t5/lightroom-for-mobile-apple-tv/lightroom-photos-and-purchases-are-gone...

[Syazwani5E47]

Currently using version v.5.4.2 25D6E5, free LR Mobile on iPhone 11 Pro. Thanks for your reply.

[Jim Wilde · Accepted solution]

If using the free version of LrMobile, any photos you add/import are only stored locally on the device in the app space. If you then delete the app from the device, the operating system removes it entirely, including the cached photos. The only way you can get them back is if you had backed up the device (iTunes or iCloud) before deleting the app, so that you should be able to restore the app and the photos from the backup.

[Rob_Cullen]

" free "

Photos and presets (stored in the Cloud) are only for users with paid Lightroom subscriptions.

TBMK you will need to- Restore photos in the new install from an iTunes/iCloud backup of the iPhone.

Details in this link-

Recover Lightroom for mobile (iOS) photos using iTunes File Sharing

[Syazwani5E47]

Understood. Thanks your help!

[greule]

One of the things you can always do is to re-store you iPhone from an iOS backup. Since the Lr data is part of sucha backup all you data would be preserved. - Guido/ Lr MObile QE