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A
Anonymous
September 7, 2018
Answered

Editing iPhone photos taken in Portrait Mode. Bug?

  • September 7, 2018
  • 2 replies
  • 4223 views

I have an iPhone 7 Plus with iOS 11.

Whenever I take a photo using the portrait mode and edit it with Lightroom Mobile, the “portrait” tag disappear and the photo is moved to the regular pictures album. The depth effect is still visible in the photo.

Is it a bug?

This topic has been closed for replies.
Correct answer Akash Sharma

Hi andreboso,

Sorry that you're having issues managing your portrait shots in Lightroom CC mobile app on your iPhone.

Lightroom do not categories images as per the camera mode they were captured in. As Mike mentioned above, your edited images are saved into the camera roll directly irrespective of the albums they were sorted in the Photos app.

However, We'd love to get this feedback submitted officially as a feature request so the engineering team can look into this behavior.  Could you please post this feedback here: Lightroom CC | Photoshop Family Customer Community ​

Thanks,

Akash

2 replies

Michael J. Hoffman
Community Expert
Michael J. HoffmanCommunity Expert
Community Expert
September 8, 2018

Hi Andre,

I didn’t know you could do that, even with Snapseed. Im guessing that, for the image to be categorized as a “portrait,” the depth map (which is a separate channel) would have to be preserved, and the image stored in the correct format. I believe that when LR saves to the camera roll, it’s writing an ordinary jpeg. I’m going to try it myself, just to confirm for my own understanding. But in the meanwhile, perhaps Tanuj Sandal​ or Akash Sharma​ from Adobe could comment from their perspective.

Mike

    Akash Sharma
    Akash Sharma
    Legend
    September 10, 2018

    Hi Mike,

    Thanks for bringing this to our notice.

    Regards,

    Akash

    Michael J. Hoffman
    Community Expert
    Michael J. HoffmanCommunity Expert
    Community Expert
    September 7, 2018

    Hi Andre,

    I suspect this is an iOS feature and doesn't have anything to do with Lightroom. Importing a photo into LR creates a copy, and saving that copy from Lightroom back to the camera roll automatically places it in the camera roll, not an album.

    Just to help diagnose this, can you provide some detail around your workflow? How do you get the photos into Lightroom, and how do you get them back out?

    Mike

    A
    Anonymous
    September 7, 2018

    Hi Mike,

    I believe it’s a Lightroom Mobile bug because when I edit the photo with Snapseed I don’t have this problem (when I save the edited photo it goes back into the portrait album and with the portrait tag appearing at the top of the photo).

    My workflow is pretty simple, I open Lightroom Mobile, select a photo, edit the photo and then save it to camera roll.

    Akash Sharma
    Akash SharmaCorrect answer
    Legend
    September 10, 2018

    Hi andreboso,

    Sorry that you're having issues managing your portrait shots in Lightroom CC mobile app on your iPhone.

    Lightroom do not categories images as per the camera mode they were captured in. As Mike mentioned above, your edited images are saved into the camera roll directly irrespective of the albums they were sorted in the Photos app.

    However, We'd love to get this feedback submitted officially as a feature request so the engineering team can look into this behavior.  Could you please post this feedback here: Lightroom CC | Photoshop Family Customer Community ​

    Thanks,

    Akash

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