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mikemoriendi
mikemoriendi
Known Participant
May 12, 2025
Question

Edits Failing to Save Lr Mobile (iPad & iPhone)

  • May 12, 2025
  • 3 replies
  • 4179 views

This issue has been happening intermittently on both my iPad and phone versions of Lr Mobile. I will edit a photo and hit the back button to go back to the album. I will notice photo I just edited will look odd in the album view. It's zoomed in further than my edit's crop was. I'll go to it and it will load for a second with the edits and then totally revert back to its original state. Lighting, color, cropping, masks, everything! Go to versions and there is no history. Just have to start all over. 

There is no rhyme or reason to it. Like I said, it happens on both the phone app and the iPad app. Does it on somethings and not on others. It's getting really frustrating.

 

Attached are some screen grabs from my iPad along with its version. 

    3 replies

    C
    Charlie.D
    Inspiring
    November 13, 2025

    Hello @mikemoriendi 

    Just circling back to check in with you, and ask if you are still experiencing this problem?

    mikemoriendi
    mikemoriendiAuthor
    Known Participant
    November 13, 2025
    Don't remember the exact date but it has definitely happened in the last 2
    weeks.
    C
    Charlie.D
    Inspiring
    November 13, 2025

    Hi again @mikemoriendi 

    The next time you notice this, please put the asset in an album/collection, and direct message me the share URL.  The developers could use some fresh data, and aren't able to reproduce this problem on their own.

    E
    ethan john545
    Participating Frequently
    May 22, 2025

    Lightroom Mobile on both my iPad and iPhone is randomly losing edits. After editing, the photo sometimes shows a zoomed-in thumbnail, then reverts to the original with no history or versions saved. It's inconsistent and very frustratin.

      mikemoriendi
      mikemoriendiAuthor
      Known Participant
      May 22, 2025

      This sounds exactly like what I've been experiencing!

      A
      Community Manager
      AlekeCommunity Manager
      Community Manager
      May 22, 2025

      Hi @mikemoriendi — thanks for pointing that out, and sorry, somehow I missed that the issue was happening on mobile. Totally my oversight!

       

      @ethan john545, @mikemoriendi, and any others affected, when you get a moment, could you try clearing your Lightroom Mobile cache to see if that makes a difference? If it doesn’t do the trick, it’d be super helpful if you could let me know the exact model of the devices you’re using, along with the OS and Lightroom version. I’ll pull everything together and share it with the team so we can take a closer look.

      Really appreciate your help on this — thank you!
      Alek

      *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
      A
      Community Manager
      AlekeCommunity Manager
      Community Manager
      May 12, 2025

      Hi @mikemoriendi!

      I'm sorry to hear about the issues you're experiencing in Lightroom.

      It sounds like there might be a problem with the app trying to synchronize your edits to the cloud. Could you log in to Lightroom Web and check if there are any sync issues? You can follow this guide.

      Let me know how it goes! 

      Alek

      *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
      mikemoriendi
      mikemoriendiAuthor
      Known Participant
      May 14, 2025

      Little help @Aleke please

       

      A
      Community Manager
      AlekeCommunity Manager
      Community Manager
      May 14, 2025

      Hey @mikemoriendi! Sorry for the delay in getting back to you.

      Quick question — does this only happen with RAW photos, or do you see the same behavior with photos taken on your iPad or downloaded from the internet? Also, how are you capturing the photos you're editing? If you can share the camera model and file format, that’d be super helpful.

       

      It’s definitely odd that you’re not seeing the editing tools in Lr Web. Could you share a screenshot of what you’re seeing? Normally, clicking on a photo should bring up the editing panels.

       

      You mentioned it happens intermittently — have you noticed any pattern when it occurs? Sometimes an unstable internet connection can cause issues like this. Also, just to double-check, the latest version of Lr Mobile is 10.3.1 — could you try updating and see if that makes a difference?

      Thanks again!
      Alek

      *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
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