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A
Andrew21814638qhuj
New Participant
August 24, 2022
Question

Edits from Lightroom iOS not syncing with Lightroom Desktop

  • August 24, 2022
  • 2 replies
  • 518 views

My workflow is as follows:

-add photos to Lightroom CC on Mac

-have photos sync to my Lightroom iOS app

-perform edits on Lightroom iOS app

 

I would expect the edits I perform from the iOS app to show up on Lightroom CC Mac, but they do not, despite saying "synced and backed up" on both apps.

 

I've attached images indicating the builds I am using. Thank you.

 

 

This topic has been closed for replies.

2 replies

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
August 24, 2022

The most common reason for the sync issue you are seeing is that your iPad and Desktop are logged into the correct Adobe ID. The phone is likely logged in as a different ID. 

 

I would go to each device and check the ID you used to sign in. Is the phone different than that tablet or computer?

Also, please note: Adobe has no current product with the designation "CC".  CC is only used by very old versions of the software. 

Rikk Flohr: Adobe Photography Org
A
Andrew21814638qhujAuthor
New Participant
August 24, 2022

I've verified the ID on my phone is the same as the ID on my tablet and computer. 

Rikk Flohr_Photography
Community Manager
Rikk Flohr_PhotographyCommunity Manager
Community Manager
August 24, 2022

The next step is to import a unique photo on the Phone (or capture with camera) - allow it to sync and then log into your same Adobe ID at https://lightroom.adobe.com and verify the photo has arrived in the cloud. 

Rikk Flohr: Adobe Photography Org
A
Andrew21814638qhujAuthor
New Participant
August 24, 2022

I also just noticed:

-photos I add to my Lightroom iOS app do not appear in my Lightroom CC on Mac (or my Lightroom CC app on iPad)

-photos I edit from my Lightroom iPad app correctly sync with my Lightroom CC on Mac.

 

So I suspect the bug is in the Lightroom iOS app. 

 

A
Andrew21814638qhujAuthor
New Participant
August 24, 2022

Other things I have tried: 

-turning off "Use cellular for sync" while connected to wifi 

-turning on "Use cellular for sync" while NOT connected to wifi. 

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