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Isaac.tadaisa
Participant
February 3, 2025
Answered

Eliminación Generativa Ha Fallado

  • February 3, 2025
  • 2 replies
  • 1229 views

Desde hace un día que ya no puedo utilizar la IA en Ligthroom ya que al ocupar la herramienta me aparece el mensaje " Eliminacion generativa ha fallado " 

 

 

tengo un pc window i7 de 9 generacion

32 gb de Ram

Nvidia gtx 1050 

 

Cabe destacar que podia utilizar el programa sin problema y de la nada comenzó aparecerme el mensaje 

    Correct answer Sameer K

    Hey, @Isaac.tadaisa. Welcome to the Lightroom Community. I'll help you figure this out. 

    Has this started to happen since a recent update to Lightroom or Windows?

     

    The GTX 1050 (released in 2016) does not meet the  system requirements & in general, this is related to GPU. Please head here to troubleshoot most GPU issues on Windows: https://adobe.ly/4cPW9OT

     

    Let me know how it goes. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    2 replies

    A
    Adri�n_Valencia4013
    Participant
    October 4, 2025

    Hola.

     

    A mi me ocurre lo mismo. Mi PC es un Ryzen 9 5900X + 32 GB DDR4 3200 MHz + RTX 5070 + SSD NVMe M.2 500 GB + 4 TB. En el firewall tengo agregada la exclusión para Lightroom.

     

    Y aún con todo eso, me sigue fallando. Es una verguenza con el dineral que me estoy dejando y que no haya una solución clara.

     

    CMass
    Community Manager
    CMassCommunity Manager
    Community Manager
    October 15, 2025

    Hey @adri�n_Valencia4013, 

    Just to confirm—are you seeing the same error message that was shared above? If so, could you try temporarily turning off your Firewall to see if that helps?

     

    Also, when you get a chance, please share your system info by going to Help > System Info. You can copy and paste that into a text file and attach it to your reply. That’ll help us troubleshoot more effectively. Thanks!


    ^CM

    Sameer K
    Community Manager
    Sameer KCommunity ManagerCorrect answer
    Community Manager
    February 3, 2025

    Hey, @Isaac.tadaisa. Welcome to the Lightroom Community. I'll help you figure this out. 

    Has this started to happen since a recent update to Lightroom or Windows?

     

    The GTX 1050 (released in 2016) does not meet the  system requirements & in general, this is related to GPU. Please head here to troubleshoot most GPU issues on Windows: https://adobe.ly/4cPW9OT

     

    Let me know how it goes. Thanks!

    Sameer K

    (Type '@' and type my name to mention me when you reply)

    O
    oavg_3941
    Participant
    April 13, 2025

    lo mismo me sucede a mi.  Tengo una geforce 3060. No se como solucionarlo

     

    Claire H.
    Community Manager
    Claire H.Community Manager
    Community Manager
    April 23, 2025

    Hi @oavg_3941, We’d be happy to help troubleshoot. Can you also share your system info? You can find this by going to Help > System Info, copying and pasting it into a text file, and attaching it here. Thanks! ^CH

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