• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Error code: T20200914 "Exceeded max attempt to refresh tokens"

New Here ,
Oct 25, 2020 Oct 25, 2020

Copy link to clipboard

Copied

Logged in to Lightroom on my new iPhone 12 Pro today and seeing this error code when attempting to open/edit any photos. Any tips on this? Thanks!

Views

2.7K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

Copy link to clipboard

Copied

Hi,

does a restart of the app help? If not, does it help to logout and login again?
But before you try it out; please verify that when tapping on the cloud icon in the app:
1. no imports are still running
2. no images taken from the app are processed 

Thanks,
Ignacio

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 26, 2020 Oct 26, 2020

Copy link to clipboard

Copied

This morning I found it had logged me out and when I logged back in things
were working normally. Thank you

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 06, 2020 Nov 06, 2020

Copy link to clipboard

Copied

I also had this same error after buying my iphone 12. Logging out then logging in also resolved the issue.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Sep 06, 2023 Sep 06, 2023

Copy link to clipboard

Copied

LATEST

Random question. You have a Fuji X-E3 listed on eB? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines