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Hi,
does a restart of the app help? If not, does it help to logout and login again?
But before you try it out; please verify that when tapping on the cloud icon in the app:
1. no imports are still running
2. no images taken from the app are processed
Thanks,
Ignacio
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I also had this same error after buying my iphone 12. Logging out then logging in also resolved the issue.
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Random question. You have a Fuji X-E3 listed on eB?