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Error code: T20200914 "Exceeded max attempt to refresh tokens"

New Here ,
Oct 25, 2020 Oct 25, 2020

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Logged in to Lightroom on my new iPhone 12 Pro today and seeing this error code when attempting to open/edit any photos. Any tips on this? Thanks!

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Bug, Mobile, Problem or error

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Adobe Employee ,
Oct 26, 2020 Oct 26, 2020

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Hi,

does a restart of the app help? If not, does it help to logout and login again?
But before you try it out; please verify that when tapping on the cloud icon in the app:
1. no imports are still running
2. no images taken from the app are processed 

Thanks,
Ignacio

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New Here ,
Oct 26, 2020 Oct 26, 2020

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This morning I found it had logged me out and when I logged back in things
were working normally. Thank you

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New Here ,
Nov 06, 2020 Nov 06, 2020

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I also had this same error after buying my iphone 12. Logging out then logging in also resolved the issue.

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