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kimbahlah
kimbahlah
Participant
August 8, 2020
Question

Error Message: Lightroom is having trouble connecting to the server. Please try again later.

  • August 8, 2020
  • 7 replies
  • 3171 views

Hello, 

Every time I try to open my Creative Cloud Light room, I get the error "Lightroom is having trouble connecting to the server. Please try again later." 

 

I have tested all possible options and have concluded that I an connected to wi-fi and server. 

Has anyone else experienced this issue and resolved?

 

Thanks, 

Kim 

This topic has been closed for replies.

7 replies

R
rexc73636978
Participant
November 16, 2022

I have the same problem, couldn't connect to adobe server on Lightroom classic. So the map module and sync are both dead. Does anyone known how to resolve it? 

K
Kristina25502061oc4o
Participant
August 8, 2022

Hi all, 

I have the same problem. Have any of you resolved this issue? 

 

Thanks,

Kristina

 

CMass
Community Manager
CMassCommunity Manager
Community Manager
August 8, 2022

Hi Kristina, Welcome to the community! You may be running into this issue if you're trying to sign in using an enterprise account. You will need to request access from your IT team. Let me know if this helps.  ~ Carissa 

S
shih,stephen
Participant
November 20, 2020

same problem, other like PS, AI can work ,only lightroom "can't connect to server"

M
Melissa5C56
Participant
September 23, 2020

I am also having this problem. Ive tried de-installing and re-installing multiple times and I still cannot open the application. All my other applications are working no problem. 

    D
    default0fdvvpzmquc6
    Participant
    September 11, 2020

    I am having the same issue.  No firewall or antivirus.

      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity Manager
      Community Manager
      August 14, 2020

      Hi Kim, 

      Have you tried the above suggestion offered by staff? Please let us know if you need any assistance from our end.

       

      Thanks,

      Mohit

      W
      Wilhelm23410079867i
      Participant
      June 29, 2022

      WHAT IS GOING ON WHY ARE WE HAVING THIS PROBLEM

       

      Akash Sharma
      Akash Sharma
      Legend
      August 10, 2020

      Hi Kim,

       

      That shouldn't be happening as Lightroom could not connect to the server.

       

      Could you please let us know the version of Lightroom and the operating system you're working with?

      Also, could you please check and disable any firewall or antivirus and see if it helps?

       

      Would you mind checking this conversation and see if it helps? https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-no-network-connection-works-in-c...

       

      Regards,

      Akash 

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