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Participating Frequently
July 23, 2023
Question

Error Message "Trial has Expired"

  • July 23, 2023
  • 1 reply
  • 289 views

Hi,

I received an error message (see attached) on Lightroom saying my trial has expired. I haven't even chosen to start trial yet.🤔 🤔 Also says that I have to be a member of the Creative Cloud. I have a free CC membership. Do I have to upgrade?

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1 reply

Rob_Cullen
Community Expert
Community Expert
July 24, 2023

No such thing as a "free CC membership" that allows the use of Lightroom apps with Cloud.

There is a 'Free' limited mobile version of lightroom for phones & iPads, but it does not Sync to the Cloud.

You will need to buy the 'Premium' extension for the mobile App to use Cloud services, or Subscribe to the 'Lightroom Plan 1TB' from Adobe to have Lightroom on all devices and use Cloud sync..

Please give more information on the Version number of Lightroom you are using.

 

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Participating Frequently
July 24, 2023

I am using Lightroom Android v8.42

I didn't realize that I have two Creative Clouds. I didn't know that Adobe Express is a Creative Cloud also.