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Export dialog box wont pop up

New Here ,
Jun 29, 2020 Jun 29, 2020

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Hiya my dialog box on Lightroom doesnt open when i want to export. I have tried all the different ways that i know of. Any ideas?

 

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Community Expert ,
Jun 30, 2020 Jun 30, 2020

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Please give more information. What version of Lightroom? What OS? What steps did you take? A screenshot will help a lot.

-- Johan W. Elzenga

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Community Beginner ,
Jul 01, 2022 Jul 01, 2022

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it doesn't work for me either.  Latest version of lightroom CC and windows

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Adobe Employee ,
Jul 01, 2022 Jul 01, 2022

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Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom. We'll need more information to help you with this.

Could you please share the version of Lightroom & the operating system you are working on?

 

Adobe Lightroom (Cloud) has an export panel that looks like the below:

 

SameerK_0-1656701948463.png

 

Lightroom Classic has a detailed export pop-up menu as shown below:

SameerK_1-1656702136637.png

 

Could you please confirm which of the following you need help with?

Please share a detailed description of the workflow you are trying.

 

We hope to hear from you soon.

Thanks!

Sameer K

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Community Beginner ,
Jul 01, 2022 Jul 01, 2022

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Like I said, fresh install of lightroom CC and recent version of Windows - I'm part of a college.  To be honest one would thing that with all the problems you've had with this issue, it wouldn't keep popping up.  There should be NO setting in lightroom that could disrupt the export of edited files.  The fact that you haven't resolved this issue after YEARS of it being a problem speaks VOLUMES of how ADOBE respects (or not) it's client base.  I teach photography, and since this isn't yet fixed globally - I will NOT TEACH LIGHTROOM to my students as a result.  This bug makes me, the college I teach at AND adobe look like idiots.  There are other decent programs that we can use.  There should NOT be work arounds, this issue should NEVER pop up and needs to be fixed. 

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Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Although there are some Adobe staff on this forum, most contributors are not. Regardless if they are or not, they want to help you sort out the problems you are having.

 

Lightroom CC no longer exists as a name.

 

Due to Adobe's extremely confusing name changes it has been used in the for both what is now known as Lightroom Classic (disc based images) and Lightroom (cloud based images).

 

So to help with the issue more can you provide the exact version number of Lightroom you are using and maybe even a screen recording of the problem?

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Community Beginner ,
Jul 01, 2022 Jul 01, 2022

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it's the dialog box that isn't functional. 

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Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Three people have now asked you for more details about your "Lightroom" version. No one can help without more detailed information.

 

There is-

Lightroom v1-6 (Obsolete, discontinued, and not supported)

Lightroom-Classic v11.4.1

Lightroom  v5.4 (also called Lightroom-Desktop)

Lightroom-Mobile   (for iPhones, iPads)

Lightroom-Mobile   (for Android devices)

Lightroom-Web    (a Browser interface.)

 

"Lightroom CC" is not a descriptive version name.

 

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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New Here ,
Jul 02, 2022 Jul 02, 2022

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Hi Rob et al, thank you for the replies. Based on the posted list and Sameers screenshots it looks like it is lightroom cloud/web. It is installed on school computers - I have classic at home, where the dialogue box pops up fine and it's different from what I'm dealing with at school. I apologize if my tone is off, it's very frustrating to be teaching a class using Lightroom and not be able to get the photos exported and uploaded to a shared interface. Thanks, 

Aundrea 

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Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Assuming you are using Lightroom v5.4 See the Chapter-

"Export Photos in the Format of your choice"

in this link of the User Help.

https://helpx.adobe.com/lightroom-cc/using/save-share-photos.html

 

I cannot really comment on using the 'Cloud' versions with a School subscription (no experience).

If the Export dialog does not appear for you, perhaps a Chat with Adobe can answer.

! AUTO CHAT LINK

 

 

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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New Here ,
Jul 02, 2022 Jul 02, 2022

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Thanks for the links - nothing new there.  Unfortunately the dialog box isn't showing - regardless of what I click when I attempt to export the images.  Hence the above post.... 😉

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Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Do you have one or more photo thumbnails selected in the Grid?

Is the [Share] icon greyed out?

Do you have an internet connection to the Catalog and files?

Some screen-clips might give readers some more clues.

Do you never see this-when you click the [Share] icon?

2022-07-03 09_12_41-Lightroom.jpg

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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Community Beginner ,
Jul 02, 2022 Jul 02, 2022

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That's pretty close to what I see, I'm not at those computers and won't have access until Tuesday/Wednesday, but after pulling up that general menu and clicking on any of those options, nothing happens.  I (hopefully) have IT looking into it - I was hoping someone here could point them in the right direction - since I'm guessing they don't use the program themselves, and didn't see this coming. 

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Community Expert ,
Jul 02, 2022 Jul 02, 2022

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Thanks for replies, but sorry I cannot be more helpful. Hopefully IT can get answers, or keep the forum thread bumped for other comments.

 

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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