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Sascha Krähenbühl
Participant
April 28, 2020
Question

Export isn't possible (also tried reinstallation)

  • April 28, 2020
  • 2 replies
  • 962 views

Currently, I can't export any picture. After clicking export nothing happen

 

Here is a screen record

 

I tried also to uninstall Lightroom (also Classic), rebooting windows and install again. But nothing changed. What can I do?

This topic has been closed for replies.

2 replies

Jim Wilde
Community Expert
Community Expert
April 29, 2020

The video shows that Lightroom sync activity is going on, has that now stopped? And if so, is Lightroom still not doing anything when you try to export? If not, can you repeat the screen recording but this time use the other Grid (called the Square Grid) as that shows status icons which the Photo Grid does not.

Sascha Krähenbühl
Participant
May 5, 2020

Hi Jim

 

Thanks for your help.

 

Do you think I should first solve following issue?

https://community.adobe.com/t5/lightroom/lightroom-cc-stuck-quot-syncing-3-photo-quot-for-hours-windows/m-p/11091575?page=1#M26778

 

Here it is new screen record (again three syncing elements)

Jim Wilde
Community Expert
Community Expert
May 6, 2020

Have a look at the "Deleted" album, checking for any deleted images which are still trying to sync and thus have become "stuck"....this can happen if an image is deleted before it has had time to fully sync. If you find any, delete them manually to see if that clears the blockage.

Sascha Krähenbühl
Participant
April 29, 2020

Has no one an idea?