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robinb41363279
robinb41363279
Participant
August 19, 2022
Question

Face recognition feature in Lightroom

  • August 19, 2022
  • 2 replies
  • 253 views

I've recently joined Lightroom cc and in the last 30 days or so uploaded and synced approximately 60,000 photos.

"People" is still returning 0 results. How long should this take?


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2 replies

E
Community Manager
Elmira PendletonCommunity Manager
Community Manager
August 20, 2022

Hi @robinb41363279,

The "People" feature shouldn't take so long and should already be populated. Please check and make sure that this feature is turned on in the app settings > People view. Also note, just as fyi, that this feature is not available for images uploaded from Illinois.

 

Best regards,

Elmira

robinb41363279
robinb41363279Author
Participant
August 21, 2022

Hi Elmira,

It is on in the app settings and I am not in Illinois.

Ranjisha Sengupta
Ranjisha Sengupta
Legend
August 19, 2022

Hi there,

 

Glad to know that you want to use Lightroom's face recognition feature. Which version of the application have you downloaded? How are you trying to use the feature? Can you tell us the steps? Or please visit this page to know in detail how you can use the feature quickly and conveniently: https://helpx.adobe.com/lightroom-classic/help/face-recognition.html.

 

Let us know how it goes.

 

Thanks.

Ranjisha

robinb41363279
robinb41363279Author
Participant
August 20, 2022

Thank you for responding Ranjisha. But as I wrote in my request I am working with Lightroom CC, not Classic.

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