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Fixed: Edits are missing from Jpegs after Lightroom Mobile 6.0 update iOS

Community Beginner ,
Oct 19, 2020 Oct 19, 2020

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Has anyone had any issues with the 6.0.0 version of the Lightroom app update for their iPhones? All my previous edits on all phots have disappeared....

 

{Moderator Note: Edited the thread title, LRMI-4200126}

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Mobile, Problem or error

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correct answers 2 Correct answers

Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi all, We're sorry for all the trouble. This is a known issue with Lightroom Mobile 6.0 update on iOS. If you haven't updated to version 6.0 then, please wait for the fixed version. Do not uninstall or reinstall Lightroom Mobile 6.0 update. If you have already updated to Lightroom Mobile 6.0 then, please don't use the Lightroom Mobile app and don't try to fix anything or make any edits. Please wait for the fix. Thanks, Mohit

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Adobe Employee , Oct 20, 2020 Oct 20, 2020
Hi all, We have just release Lightroom Mobile 6.0.1 on iOS which should resolve the missing edits issue. Could you please update to Lightroom Mobile 6.0.1 from the AppStore and let us know the results. Thanks, Mohit

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Hi there,

 

This is a known issue with Lightroom Mobile 6.0. I would suggest you not use the Lightroom Mobile for now. Our engineering team working on the problem to resolve it as soon as possible.

 

I will update you on this.

Thanks,

Mohit

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Adobe Employee ,
Oct 20, 2020 Oct 20, 2020

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Hi all,

 

We have just release Lightroom Mobile 6.0.1 on iOS which should resolve the missing edits issue. Could you please update to Lightroom Mobile 6.0.1 from the AppStore and let us know the results.

 

Thanks,

Mohit

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Community Beginner ,
Oct 21, 2020 Oct 21, 2020

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Hi Mohit,

 

The 6.0.1 version has fixed the issue for me!! Got all my edits back, yay! Thank you for your super quick support, you guys rock! 🙂

 

Best regards,

Agata

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Adobe Employee ,
Oct 21, 2020 Oct 21, 2020

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Awesome, thanks for the update Agata.

 

Thanks,

Mohit

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