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Bobtheboulderer
Bobtheboulderer
Participant
March 26, 2025
Question

Freezing screen

  • March 26, 2025
  • 1 reply
  • 166 views

Hi

After editing a photo on my iPad LR and send to gallery, I come out, go to gallery to tweek photo.

I then open LR again to find the screen is frozen on an old photo. It is always the same photo.

I then have to restart the iPad to get moving again.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 26, 2025

Hey, @Bobtheboulderer. Welcome to the Lightroom Community. I'll need more info to help you figure this out. 

 

Please share more details, like the version of Lightroom, specific device model, mobile OS details, screenshots & video recordings of what you see. 

 

Thanks! 
Sameer K

(Type '@' and type my name to mention me when you reply)

Bobtheboulderer
BobthebouldererAuthor
Participant
March 26, 2025

@Sameer K  I am using an iPad Pro 12.5" with LR mobile

 

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
March 28, 2025

@Sameer K

Also when I o-en LR it always flashes this photo before going to my library? But sometimes it stays and remains frozen? 

 


Thanks for sharing these details. Log on to Lightroom Web (https://adobe.ly/3xdotLH) and check for all the images synced and uploaded to the cloud. Once everything is backed up to the cloud, try reinstalling Lightroom from the App Store, and let me know how it goes.

 

If the issue exists after all, please share a video showcasing this issue. 

 

Thanks!
Sameer K

(Type '@' and type my name to mention me when you reply)

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