generatie ai is not working

Hello,

I’m using Lightroom with cloud functionality on a MacBook and I’m trying to remove an object using the Generative AI feature. I keep getting a message telling me to check my internet connection, even though my connection is working perfectly.

Here’s what I’ve already tried:

• Restarted Lightroom

• Restarted my MacBook

• Signed out and back into Creative Cloud

• No VPN or firewall active

• Lightroom is up to date

• Adobe status page shows no issues with Lightroom

Could you please investigate this further?

Kind regards