Skip to main content
T
TiffanyC9
Participant
October 30, 2020
Question

Got the free trial, started editing & Lightroom crashed - lost all photos

  • October 30, 2020
  • 1 reply
  • 211 views

Hi there,

 

So I've been using the free version of Lightroom for iPad for a few days. I decided to get the 7 day trial so I can have access to premium features. Once I started editing one of my photos, Lightroom crashed. Once I opened it, all my stuff was gone. Not a single photo or present was on my app. I made sure I was on the right account, tried restarting my iPad but nothing is working! I lost a lot of photos and presents. Please help me get them back! 

Thank you.

This topic has been closed for replies.

1 reply

greule
greule
Inspiring
November 3, 2020

Could you double checkt that you are signed-in with the same Adobe-Id which you are using for this forum. From what I can see is that this account has presets listed. Hope this helps - Guido/ lr Mobile QE

T
TiffanyC9Author
Participant
November 3, 2020

Yes, I was signed in into the right account. The only thing that worked was restoring a back up from an earlier time! Thank you though! 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices