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Healing tool not working in full screen

Community Beginner ,
May 30, 2023 May 30, 2023

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Healing tool cursor not showing when the app is in full screen mode on mac, cursor disappears when I hover it over the photo. 

Lightroom version is 6.3.1

Macos version is Ventura 13.1

Screenshot 2023-05-30 at 10.03.24.png

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Adobe Employee ,
May 30, 2023 May 30, 2023

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I am not seeing any issues on Mac Full Screen or App Full Screen using 6.3.1 on MacOS 13.3.1 (a).  I would recommend updating your OS. 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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Community Beginner ,
Jun 07, 2023 Jun 07, 2023

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Hi Rikk, thank you for your reply. I updated to ventura 13.4 and using lightroom (not LR Classic) 6.3.1 and still having this issue. Healing tool dissappears when I place the cursor over an image, it shows again when I place the cursor outside it

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Adobe Employee ,
Jun 08, 2023 Jun 08, 2023

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Reset your preference file is the next step: 

 

This procedure works for both Lightroom Classic and Lightroom Desktop.

If you are using Lightroom Desktop it can change the location of your local storage. Please review this setting after resetting preferences. 

 

Reset Procedure:

1. Close Lightroom.

2. Hold down [Alt/Opt]+[Shift] while restarting Lightroom.

3. Overwrite the Preferences when prompted by the dialog.

4. Close Lightroom.

5. Restart Lightroom.

 

Rikk Flohr - Customer Advocacy: Adobe Photography Products

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