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Participant
December 24, 2022
Question

Help - Can't find my old works

  • December 24, 2022
  • 1 reply
  • 286 views

I just made a new  subscription for Lightroom and Photoshop license (the previous was from school). I subscribed with the same email address in order to keep my previous works, however I can't find them although I thought it would be the same account.

I need to find my old works on Lightroom, is it possible?
Thank you for your help

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1 reply

peter-b8062983
Adobe Employee
Adobe Employee
December 24, 2022

You will need to login with your school account in order to access your previously stored photos.   If you are able to do that, you should export or use the Lightroom Downloader to retrieve the photos along with their edits.   

 

-Peter

Participant
December 26, 2022

When you say "school account" what is it about ? because I already used the same email adress

peter-b8062983
Adobe Employee
Adobe Employee
December 27, 2022

There are 2 different accounts associated with the same email address.  When you login, you should be given the option which account to choose.

 

-Peter