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brianw3529193
Participant
March 3, 2019
Question

HELP: Creative Cloud signs out when I launch Lightroom CC

  • March 3, 2019
  • 1 reply
  • 160 views

Every time I launch Lightroom CC, Creative Cloud signs me out.

I have the most recent version of everything.

My password is correct.

This is driving me crazy because I can't get anything done and of course, there's no phone support for paying customers on Sunday. (Thanks, Adobe.)

    This topic has been closed for replies.

    1 reply

    Akash Sharma
    Akash Sharma
    Legend
    March 4, 2019

    Hi brianw3529193,

    Sorry that Creative Cloud signs you  out repeatedly when you sign launch Lightroom CC.

    Which version of Lightroom CC are you using and are using you a Mac or Windows operating system?

    I'd recommend that you take a look at the steps mentioned in the steps mentioned in this article Adobe Creative Cloud signs you out or asks you to sign in repeatedly and let us know if that helps the cause.

    Thanks,

    Akash

    B
    brianw3529193Author
    Participant
    March 5, 2019

    Not a helpful or well-timed response. I did not find the linked-to article helpful either as my UI does not match that described. So I had to fall back on the key response when software is STUPIDLY broken, restarting.

    And because of the limited functionality in CC, I've gone back to Classic, although it seems to have trouble syncing tags across devices.

    Sigh...

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