Participant

Answered

High quality file sharing in Lightroom CC

Forum|Forum|7 years ago
May 9, 2018
2 replies
10527 views

Hi,

I have just uploaded an album to share, however clients only seem able to download at a reduced quality - for example 2048x1458, 586.3 KB compared to original at 5600x4000 at 19mb. Is there any way clients would be able to download a higher quality image from a shared folder on Lightroom CC?

Many thanks,

A.

This topic has been closed for replies.

Correct answer Jim Wilde

How did you upload to the cloud? If you uploaded from Classic, then only Smart Previews are synced, so the full-size original is not in the cloud, so can't be downloaded....instead a 2048 px jpeg is downloaded. If you want your clients to be able to download full resolution images, you need to get the originals up into the cloud instead of smart previews. Any of the LRCC clients will upload full originals.

Using LRCC on the same system as Classic you can import the already synced images, which is intelligent enough to detect that those images are already available in Smart Preview form, so it will import and sync the originals to the cloud, replacing the smart previews. There's no impact on Classic, and your clients should then be able to download the full resolution files.

Of course, if you are already uploading originals, there's a different problem which we'll need to figure out. The bottom line is that it is possible for full size files to be downloaded.

V

vchen

Participant

I want to share higher res photo. I made collection in classic and sync it. Instead of sharing in LR classic, you suggest do it in LRcloud. Now I have this collection in LRcloud then share it from LRcloud?

You mention importing to LRcloud? but ir's already there because it's sync in LRclassic. How. Thanks

S

Suths

Participant

I also have this problem, Vchen. Did you manage to work it out?

Jim Wilde

Correct answer

Community Expert

How did you upload to the cloud? If you uploaded from Classic, then only Smart Previews are synced, so the full-size original is not in the cloud, so can't be downloaded....instead a 2048 px jpeg is downloaded. If you want your clients to be able to download full resolution images, you need to get the originals up into the cloud instead of smart previews. Any of the LRCC clients will upload full originals.

Using LRCC on the same system as Classic you can import the already synced images, which is intelligent enough to detect that those images are already available in Smart Preview form, so it will import and sync the originals to the cloud, replacing the smart previews. There's no impact on Classic, and your clients should then be able to download the full resolution files.

Of course, if you are already uploading originals, there's a different problem which we'll need to figure out. The bottom line is that it is possible for full size files to be downloaded.

S

Suths

Participant

Jim, this was really useful thanks, but I've still not quite managed to figure it out. If you're still around, please could you help?

I have edited photos in LR classic, organised into collections, synced to LRCC and shared from LR in the browser.

When clients download the images, they are very small, so I imagine that's the smart preview as you explain (7MB file downloading as 200KB).

I've opened the LRCC desktop client on the same machine as LR classic, but I don't know how to now push the originals up into the cloud from there. Or will simply having opened in LRCC have done that?

I'll be very grateful if you see this and are able to reply.

Best wishes,

Mark

Jim Wilde

Community Expert

Jim, this was really useful thanks, but I've still not quite managed to figure it out. If you're still around, please could you help?

I have edited photos in LR classic, organised into collections, synced to LRCC and shared from LR in the browser.

When clients download the images, they are very small, so I imagine that's the smart preview as you explain (7MB file downloading as 200KB).

I've opened the LRCC desktop client on the same machine as LR classic, but I don't know how to now push the originals up into the cloud from there. Or will simply having opened in LRCC have done that?

I'll be very grateful if you see this and are able to reply.

Best wishes,

Mark

By @Suths

Mark, I do apologise for the long delay, obviously I completely missed this post of yours. If you're still looking for the answer, what you need to do is to locate the photos (in your file system) that you want to be uploaded as the original to the cloud, then simply import them (using the Add Photos option) into the Lightroom desktop app. If you first ensure that those same images have already been synced from LrClassic as Smart Previews, the import into Lightroom will simply replace those Smart Previews with the originals. They remain synced with Classic, of course, but it does mean more flexibility in terms of sharing/exporting from the cloud.

Note that when the client downloads the image, they will get the full resolution in terms of pixel size, but the download will effectively be a jpeg export with quality setting equivalent to around 70%. That should still be OK, but there's currently no option to download the original file (e.g. a raw file) or to increase the quality setting to 100%.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded