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Participant
February 24, 2018
質問

How do I clear my lightroom cloud STORAGE?

  • February 24, 2018
  • 返信数 10.
  • 137799 ビュー

Guys

 

My cloud is full on 20GB of storage on my images.

I didn't really want them backed up to the cloud in the first place.

I want to download them back to my local drive > How do I do this?

 

Also

 

I'm unhappy with the new version of Lightroom mobile on my desktop but

cannot get the old cc version to work.

I have tried uninstalling and reinstalling but I just keep getting

error when I try to start it/

 

Andy

DUBLIN

返信数 10

Participant
October 20, 2023

please dont follow this instruction if you dont want your ENTIRE FILES TO BE DELETED. by doing this you basically REMOVE EVERYTHING. 6 YEARS WORTH OF ALBUM AND FOLDERS JUST GONE INSTANLY...

Geoff the kiwi
Community Expert
Community Expert
October 20, 2023

You are replying to a three year old thread ... 

Participant
December 30, 2020

Hello,

 

now it seems that I have to write a sentence to delete but it didn't work. The delete button is unclickable.

 

Thank you for your answer

Participant
December 27, 2020

It says access denied when I do that. How am I supost to use Lightroom now?

jewels320
Participant
October 21, 2020

Info is a bit outdated - click on profile on the right rather than LR on the left, (for those who may be looking as of Oct 2020)  but it worked. Thank you!

Participating Frequently
December 28, 2020

So I deleted a bunch of photos from Lightroom CC but my cloud storage was not reflecting any changes. I waited more than 24 hours and nada. Then I went to Lightroom Classic and started deleting collections and bam, I started getting more storage instantly. So even if you delete photos from Lightroom CC or Lightroom Mobile,if you have Collections on Lightroom Classic synced to the cloud they'll still take up storage.

akiv54410358
Participant
May 26, 2020

Nothing happened from that LR symbol. I Tried with two different browsers?

Participant
June 30, 2020

Hello -

 

I primarily use Lightroom classic on my Windows desktop.  I would to sync some of my photos with my mobile CC apps to see how they will look on different platforms and adjust them with LR CC.  I followed the "delete permanently" instructions in the prior posts to free up all cloud space.  That removed my photos from the cloud but did not clear my reported 19.4GB of 20GB allotment used in my CC photo plan according to my account web page view.  I then went to my assets cloud page and deleted all files and folders. That still did not change my reported usage.  My Lightroom Classic does show 0GB of 20GB used as I wanted it to. However,  I am still showing 19.4 GB being used on my mobile and CC apps.  I have Lightroom mobile on my iPad and Android phone as well as CC on my desktop.  I waited 18 hours to see if the system would respond after some time had passed but that did not happen.

 
At this point, I have no photos or assets in my could account yet my usage still shows almost full.  Why the discrepency on the same cloud account? What am I missing?

 

Thanks in advance,

Seth

Participant
July 1, 2020

Update:  It took over 24 hours for my cloud usage to reflect the empty deleted files usage.  Thanks to you folks I now have a clean slate.  Cheers 🙂

Participant
October 15, 2018

So I seem to have the same problem. Cloud is full, no files in it at all. HELP!

David__B
Adobe Employee
Adobe Employee
October 15, 2018

Hi Andy,

To clear your Lightroom storage please go to Photo Editor | Online Photoshop Lightroom  and log in with the Adobe ID associated with your Creative Cloud membership

Then click the LR logo on the top left of the page and select Account Info

Then choose the delete library

Please let me know if this helps,

Thanks,

- Dave

Participant
October 16, 2018

Thanks a lot, this was SO EASY! I feel like a fool (but I am new to LR so not that much of a fool hehe).

lewp8422412
Participant
August 3, 2018

Thank you for your fast response, which is largely correct. However, I painfully know where the catalogs are: On my MBP, they’re located in Pictures. There they are In plain sight, but won’t open. I am considering buying a LR 6 from B&H. I know it’s an orphan now, but I like the stand-alone concept best and the ability to input more meta data. Being able to refresh with old-fashioned disks is still reliable technology, and prefer to manage my own data storage.

Abambo
Community Expert
Community Expert
August 3, 2018

Here https://forums.adobe.com/message/10539456#10539456 you said that you have Lr6? No need to buy again.

I would, however, recommend going to Lightroom Classic CC as this will be further progressing.

ABAMBO | Hard- and Software Engineer | Photographer
lewp8422412
Participant
August 3, 2018

I'm forced into using Lr CC, because Lr 6 -- like every other version I have (had) -- has developed erratic dysfunctions, i.e., constant crashes segued into disappearing catalogs, making it frustratingly unreliable. I will slog on, but never wanted to store my work in the clouds. Ironically I got an alert that said my 20 GB cloud storage was full. When I clicked on Adobe Creative Cloud link, I found just 7 images on the site -- only one of which was RAW. Where are the rest of the images? It's infuriating enough to lose my work in the older Lr platforms, but I want to empty cloud storage and be done with it: It's interfering with my work. My recent experiences lead me to think that Adobe merely wants to sell me more expensive storage space at the cost of my sanity. The Lr CC has been stable, so far, but is completely reliant on hard-to-navigate cloud storage. Please tell me how to disable Lr CC's connection with cloud storage.

Abambo
Community Expert
Community Expert
August 3, 2018

lewp8422412  wrote

I'm forced into using Lr CC, because Lr 6 -- like every other version I have (had) -- has developed erratic dysfunctions, i.e., constant crashes segued into disappearing catalogs, making it frustratingly unreliable. 

That is obviously a bad experience but needs to have a reason, like outdated graphics drivers.

As of "disappearing catalogs" I've found the most common reason for this is the user not knowing where he stored his catalog as Lr handles this normally. Me too I would need to look at where I put the catalog. And I know that I customized it that way that my automated back-up takes it and backs it up. That was, done, if I remember well with my 5.7 version of Lr. Since then, I did not care anymore about the location (I will probably need to clean-up the old catalogs, but I'm that lazy with such tasks).

lewp8422412  wrote

Please tell me how to disable Lr CC's connection with cloud storage.

Adobe gives you the choice to use either one or the other. Lr CC (the cloud storage based Lightroom) uses the cloud to upload the pictures and it is not possible to change that. If you do not want using the cloud, you need to switch to Lr Classic CC which is basically an updated Lr6. It is clear that when using Lr CC, you need to buy cloud space...

ABAMBO | Hard- and Software Engineer | Photographer
Kanikas
Community Manager
Community Manager
February 26, 2018

Hi Andy,

As I understand you wish to empty the storage. Please see the link for help: Browse, sync, and manage Adobe Creative Cloud assets

Hope this helps! Feel free to update the thread for more questions.

Thanks

Kanika

manjithm1979
Participant
July 14, 2018

But where in the assets page do you see your synced photos from Lightroom cc????

manjithm1979
Participant
July 14, 2018

Almost 20 GB of my storage is full.But when I check in this location Adobe Creative Cloud / files  I cannot see a single file in there. How do I delete files from cloud storage?

February 24, 2018