How to generate a logs/feedback file on an IPad

[MontyMontgomery]

I have been communicating with Adobe support.  I received an email asking for a “logs/feedback file“

I was told to press and hold the LR logo in the upper left of my screen.  I do not have a logo in the upper left.  I contacted Adobe through a chat, After 30 minutes without an answer I was disconnected.

I am hoping someone here can help speed things along (it has been a week without resolution). 

Does anyone know how to generate a logs/feedback fille?

iOS 12.01

LRCC  v4.0.0 E605D9

THanks

Monty

[JohanElzenga · Accepted solution]

Tap on the three dots in the upper right corner. Then choose ‘Settings’, followed by ‘Help & Support’. Now press and hold ‘Access our Support Forum’. It will take a few seconds, but then an email will come up with the log already attached.

[MontyMontgomery]

Thank You! That worked perfectly!

Monty