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How to re-register Lightroom in new Adobe account.

New Here ,
Sep 30, 2022 Sep 30, 2022

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I deleted my account because of a compromised email account. I registered a new account but am unable to re-register Lightroom. "That serial number is already in use." How to fix?

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Community Expert ,
Sep 30, 2022 Sep 30, 2022

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TBMK- You only needed to change your email address in your original account.

https://helpx.adobe.com/manage-account.html

By registering a "new account" you are seen (by Adobe) as a totally different client that cannot use the Serial Number associated with your 'old' account.

You will need to contact Adobe support for a chat.

! Contact Customer Care

 

 

Regards. My System: Lr-Classic 12.0.1 Photoshop 24.0.1, ACR 15.0, Lightroom 6.0, Lr-iOS 8.0.8, Bridge 13.0, Windows-11.

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