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how can I resolve it???
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Hi Carlotta
I removed one of your images posted here to protect your privacy (because it showed your email ID).
Lightroom iOS fails to let you subscribe because you already have a subscription to the 20 GB Photography Plan from adobe.com. I can sometimes help with iOS subscriptions, however, for help with your 20 GB Photography Plan please contact Adobe Support directly for further assistance.
Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option. If there is some issue or payment problem, Adobe Support should be able to help you.
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Quell'abbonamento è annuale, io non posso avere entrambi ma decidere di non pagarlo più e avere nel frattempo quello da 4.99? Perchè mi ha funzionato fino a qualche giorno fa eppure avevo già l'abbonamento da questa estate e l'ho pagato solo due mesi
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Hi Carlotta
Your old 20 GB Photography Plan is canceled but it might still be blocking you from subscribing in the app. Please contact Adobe Support -- I hope they can help full 100% expire your old plan and unblock you from subscribing on the mobile app. Visit https://helpx.adobe.com/contact.html, sign in, and then select the chat option. Lete Support know your old plan is blocking you from resubscribing to the $4.99 on Mobile