Images and Albums not showing

Question

Since a few months now, lightroom won't load properly on my workstation anymore. This only occurs on this specific PC, on my laptop it loads fine. By "not loading properly" I mean that in the "All Pictures" Tab, nothing shows up, but it does say that there are 10'204 images in there. But the main view panel isn't showing anything. Also, my albums aren't showing.

But when I open lightroom web, I see that everything is where it should be. It also works fine on my laptop and even on mobile (iOs).

What I've tried so far (to no use):

Enabling/ disabling the usage of GPU, but that didn't do anything.
Deinstall and Reinstall
Install Version 5.0
Install Version 4.4

Jim Wilde · Accepted Answer

Try logging out of your Creative Cloud desktop app, the log back in again, then try launching Lightroom again.

KevinKRussell · Answer

I know this is very old, but I was having a similar problem in 2025 and came across this entry.  In case someone else does so as well, I discovered that when I was in Lightoom CC on my laptop and walked away, then later opening Lightroom CC on my desktop (both macs) the desktop version would show that I had the right number of photos in my library, but would not show any photos or albums.  The solution was to close the app on the laptop.

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