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Brode2
Known Participant
April 21, 2021
Question

Import from camera roll not working

  • April 21, 2021
  • 1 reply
  • 572 views

New IPad Air running OS 14.4.2, I am unable to import photos from camera roll by clicking on the import icon in lower right corner of LR mobile screen.  I can SEND a photo TO LR from camera roll by clicking on the share icon in camer roll app.  I have tried rebooting iPad with no success, but am trying to avoid deleting and re-downloading the LR app for fear of losing all my data.  Anyone run into a similar problem?

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1 reply

Jim Wilde
Community Expert
Jim WildeCommunity Expert
Community Expert
April 21, 2021

You may not yet have given Lightroom access to Photos (a recent iOS change). Open the phone's Settings>Privacy>Photos>Lightroom menu and check the All Photos option.

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Brode2Author
Known Participant
April 21, 2021

Jim,

 

That's the obvious place to look, but unfortunately that's not the problem.  It is checked correctly.  When i try to import, it flashes to camera roll, then to the same edited image, and not necessarily the last image edited, but just one in particular.  I might try deleting that image and see what happens.

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brandih02
Participant
May 7, 2021

Still does not work correctly.


I am having this same issue! You are the first person o have found having me exact issue. All settings are correct it is driving me nuts please let me know if you have found a permanent fix. 

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