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Participant
December 17, 2019
Question

Import issues Lightroom

  • December 17, 2019
  • 2 replies
  • 814 views

Hey All, 

Sorry if this is a repeat but cannot find this issue in the forums, LR import is seeing my CF and SD cards from my D810, but is saying "No Photos Found", can import to my Mac photos, which I hate and never use, unable to find specific issue on You tube or elsewhere, IDEAS pretty please.

Derek

This topic has been closed for replies.

2 replies

Participant
December 18, 2019

Hi ,

Thanks for the quick reply, yes I can import to my Mac and then to my desktop, then into Lightroom but it's such a pain, just saw your option and will try that,

Thanks

Derek

nikunj.m
Community Manager
Community Manager
December 17, 2019

Hi there,

 

We are sorry about the experience with Lightroom.

 

Would you mind going to the Help menu in Lightroom, then system info and share the information with us here? What version of macOS are you using on the computer? Have you tried moving the images to a folder on the computer to check if you are able to import the images from that location? If not, please try to import the images from the local storage and let us know if that works.

 

You can try resetting the preferences of Lightroom using the steps mentioned in the link below to check if that helps.

https://helpx.adobe.com/in/lightroom-classic/help/setting-preferences-lightroom.html#restore_preferences_to_default_settings

 

Note: Please backup your presets and other settings prior to resetting the preferences.

 

You can also check the details at the link below and add your vote to the issue.

https://feedback.photoshop.com/photoshop_family/topics/lightroom-cc-see-my-cameras-but-not-the-photos-on-them?utm_source=notification&utm_medium=email&utm_campaign=new_reply&utm_content=reply_button&reply%5Bid%5D=20370770#reply_20370770

 

Regards,

Nikunj

Participant
December 18, 2019

Fixed, the reboot of LR didn't work but the privecy security restting did, thank you so much for the help, now back to work!