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Participant
July 7, 2023
Question

Impossible de se connecter au serveur

  • July 7, 2023
  • 1 reply
  • 179 views

Bonjour tout le monde depuis hier soir des que j'ouvre lightroom il m'indique impossible de se connecter au serveur et lightroom se ferme qui a une solution à ce problème ? Merci à vous 

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1 reply

Ranjisha Sengupta
Legend
July 7, 2023

 

Hi @Steve3086394709ol 

 

Thanks for reporting this issue to us. We're here to help.

Which version of Lightroom have you installed? Have you tried using an alternate network connection? Do you have an anti-virus or firewall installed on your system?

Verify if there are any known server issues or maintenance activities impacting Lightroom's connectivity. You can check the Adobe System Status page (status.adobe.com) to see if there are any reported issues with Lightroom's servers. If there are any ongoing issues, you may need to wait until Adobe resolves the problem.

 

Please check the troubleshooting steps mentioned in this article and let us know how it goes: https://helpx.adobe.com/download-install/kb/unable-to-reach-adobe-servers.html.

 

 

Best,

Ranjisha