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Known Participant
December 10, 2024
Question

Infrared image thumbnails turn green or blue when synced and viewed on iPad

  • December 10, 2024
  • 1 reply
  • 534 views

Hi,

I believe I've come across a bug. I've recently started trying to edit IR images that were taken on a Full Spectrum converted camera (Sony RX100M6). I've sync'd some custom profiles from Lightroom Classic to Lightroom (cloud) then to LR Mobile on my iPad. 

 

The editing works like a treat with my profiles/presets that I've am using. Once I am finished with the editing, the filmstrip at the bottom of the edit screen, and then when I exit that screen into the folder view, the preview thumbnail of the image look correct, however, once the image has sync'd to Adobe Cloud, the previews change and the thumbnails no longer apply the edits correctly, in that the thumbnails are all Blue, or Green, etc, depending on the preset used. If I look on my computer for LR Classic and LR (Cloud) they both look correct there, just on the iPad LR Mobile it is wrong.

 

I attach a screenshots of both the edit page which looks correct, but the thumbnail isn't and also one of the folder view which is also incorrect.

 

 

 

Hopefully this is something that can be corrected. 

 

Regards

Colin.

 

1 reply

Rikk Flohr_Photography
Community Manager
December 10, 2024

If you log into lightroom.adobe.com, what do the thumbnails look like there? what does a full image on the web look like? 
Do you use a custom profile to parse your infrared original? 

Rikk Flohr: Adobe Photography Org
Known Participant
December 10, 2024

When I look at lightroom.adobe.com they have the odd colours of all Blue and Green. Even when I open the individual image, that is all blue as well. So worse online than on the iPad.

 

 

 

So does this mean the issue is more a Cloud issue, rather than an iPad one?

 

Regards

Colin

Rikk Flohr_Photography
Community Manager
December 10, 2024

I would be suspicious of a Profile that exists on your computer but does not sync to the cloud. What Profile is applied to these images?

Rikk Flohr: Adobe Photography Org