Skip to main content
W
Wing Shan26058442r12e
Participant
September 11, 2022
Question

(iOS) Lightroom Mobile premium plan

  • September 11, 2022
  • 1 reply
  • 645 views

hello !! I have subscribed your lightroom mobile premium plan(hk$38/plan) on 9/9 .But today (11/9) I cannot edit my raw photos. I have checked that I m logging in with the same account. May I know what's wrong...

 

 

{Removed Screenshot containing personal info & updated thread title}

This topic has been closed for replies.

1 reply

Sameer K
Community Manager
Sameer KCommunity Manager
Community Manager
September 13, 2022

Hi Wing,

 

Thanks for reaching out. We're sorry for the trouble with Lightroom. I've reviewed your profile & I could not locate an active Lightroom subscription.

 

Subscriptions purchased from Apple Appstore, Playstore & Samsung store are managed at the respective stores. You can modify your subscription through the Apple App Store. Check this article to learn more about this: https://helpx.adobe.com/lightroom-cc/kb/manage-subscription-ios.html

 

You can subscribe to Adobe Lightroom from this page: https://www.adobe.com/creativecloud/plans.html

 

Let us know how it goes.

Thanks!

Sameer K

 

 

W
Wing Shan26058442r12eAuthor
Participant
September 14, 2022

So I should not purchase the $38monthly plan ?

I just click in your app

 

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices