Participating Frequently

Question

Ipad edits not syncing to cloud

Forum|Forum|5 years ago
January 19, 2021
4 replies
1086 views

HI! I have made some changes in my ipad and those changes are not replicating in my other devices, nor adobe.com lightroom, the desktop or the mobile.

What could be the problem?

Thanks a lot!

S

Sync

This topic has been closed for replies.

neilt82140264

Participant

Hello. I'm having a similar issue:

Changes I made to a set of pictures in my iPad Lightoom are not updating to the cloud or my other devices (iMac Adoble Lightroom CC and Adobe Lightroom, iPhone).
Now, the syncing does happen the other way around. If I edit a picture in my desktop (iMac Adoble Lightroom CC and Adobe Lightroom) or iPhone, the changes update to my iPad.
I updated Adoble Lightroom CC and Adobe Lightroom recently. The syncing problems seem to coincide with these updates.

Hopefully someone can help.

Best regards,

Neil O

Theresa J

Community Expert

You can check the sync status on each individual image by first selecting the image, then tapping on the cloud icon. Try this on the most recently edited images. If the image has synced it will say "Original" under CLOUD BACKUP.

There may be one that isn't syncing and causing a backlog for everything else. I have seen this happen with HDR and long exposure images that I captured with Lightroom. Sometimes the only solution is to delete the offending image which frees up the sync.

neilt82140264

Participant

Hi Theresa,

Thank you for your advice. Unofortuantelly the no-syncing from iPad to cloud and other devices continues.

I keep trying different things from singing out of account to restarting devices to no avail.

If I can come up with a fix to this issue, I will definitely share it here.

Best regards,

Neil O

JohanElzenga

Community Expert

Have you tried force quitting the app and then starting it again. Double press on the Home button, and then swipe the Lightroom window to the top and off the screen.

-- Johan W. Elzenga

B

BaerSebastianAuthor

Participating Frequently

yes, done it, but seems to be any other problem.

It seems that it has updated now alone....

I have made new changes to some photos in the Ipad and now those changes are not showing in the cloud, It is really crazy

JohanElzenga

Community Expert

What does the cloud icon in the upper right corner look like? Does it show a plus sign? In that case you can tap on it and then you should see 'Adjustment changes pending to be synced' with a 'Force Sync' option just below it.

-- Johan W. Elzenga

B

BaerSebastianAuthor

Participating Frequently

It is the grey cloud only and whn I click on it it says "synced and backed up" but it is clearly not... :S

JohanElzenga

Community Expert

Sounds like the iPad does not sync, perhaps because there is no internet connection. Or you are not logged in on the iPad with the same account as on the other devices. Did it work before?

-- Johan W. Elzenga

B

BaerSebastianAuthor

Participating Frequently

Thanks for the reply, It worked perfectly 2 or 3 days ago.

I am connected to the internet, I am logged with the same account, I can see all the pictures. I don't know what is the problem

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