Participant

Answered

iPad Photos Not Displaying Camera RAW import previews

Forum|Forum|6 years ago
February 24, 2020
4 replies
9940 views

Hello! I have a problem with. Mi iPad Pro 11 inches is not displaying raw files previews when i connect the usb card.. I cleaned the cache and the problem persist. Could you help me please?

This topic has been closed for replies.

Correct answer Ignacio B.

Nope - The update did not fix the thing. It uploads photos with no images so I can't see which photos I want to pick to download the phone so I can work with them.

Hi,

this might sound strange to try out but, do you see any difference with iOS 13.4?

Thanks,
Ignacio

Sissing

Known Participant

Now almost 1 year after the latest comment, it is still not showing up for me on my iPad with iOS 15.1 (Lossless compressed RAF (Fujifilm X-T4)). But on the other hand it shows everything correctly on my Mac with Lightroom (CC) before import. My question is if it wouldn't be possible to use the same logic to show the thumbnails before import used for the Mac app on the iPad? And to come back to the support of the OS itself, macOS is eighter not able to show the previews of the RAF Lossless compressed files in Finder. So Adobe did something to show them on the Mac but didn't use this logic on the iPad.

I hope it would be possible to add this to a future release, since I love the option to import the images on the go into my iPad.

macOS: 12.0.1

iPadOS: 15.1

Lightroom (CC) Mac: 5.0

Lightroom iPad: 7.0.2

C

Charlie.D

Adobe Employee

Hello @Sissing

In the Direct Import view, Lightroom relies on iOS to be able to display thumbnail images. If iOS can't do that, then Lightroom also cannot display thumbnail images in that view. For such images, Lightroom can only display thumbnail images after import when our app as able to process each image and make its own thumbnail images.

Mohit Goyal

Community Manager

Thanks for the update. Could you please update Lightroom mobile to 5.2.2 version and let us know if that helps.

Regards,

Mohit

Mockillo

Participant

Hi

Not sure about OP, but I'm on 5.2.2 now, and Fuji X RAF files are atleast not being previewed under direct import. Should I create a separate conversation about this issue? Or do you have any tips?

- Alex

C

Charlie.D

Adobe Employee

Is the iOS Photos app able to display thumbs for your images in its own import screen?

If you proceed to import the images into Lightroom, do the images then appear OK?

S

susanm82831547

Participating Frequently

This is happening to me too! I am using Lightroom 5.2.1 and connecting my Nikon to either my iPhone or iPad. It loads the photos but does NOT show the thumbnails. I am connecting a cable to the camera

I

Ignacio B.

Participating Frequently

Hi,

Which EOS are you using and what kind of files are you trying to import?
Which iOS version are you on?
Are you using a USB card reader or a cable to the camera?

Thanks,
Ignacio

F

FasuegoAuthor

Participant

Thanks Ignacio for help me ! I use Canon EOS RP and the Software version 13.3.1 and USB cable Reader. The files are CR3

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