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IPadOS “Documents and data” take up too much space

Community Beginner ,
Nov 23, 2023 Nov 23, 2023

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The "documents and data" size in my iPad is ridiculously large (20GB). I removed nearly everything I had within the app except for 200mb of raw photos, and the app is listed as just under 300mb, yet the "documents. I cleared the cache and it reduced it to 19.7gb, but right now it's a bloated piece of software that my minimal space iPad can't handle.

 

 

  1. Version of the app: 8.4.0
  2. Platform and OS version: iPad Pro 11-inch 3rd generation, OS v16.7.2
  3. Basic steps to reproduce the problem: settings->general->iPad storage->Lightroom
  4. Expected result and actual result: 500-600mb of space, actual: ≈20gb

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Community Beginner ,
Nov 23, 2023 Nov 23, 2023

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It removed part of my post because it generated an html error.

quote

The "documents and data" size in my iPad is ridiculously large (20GB). I removed nearly everything I had within the app except for 200mb of raw photos, and the app is listed as just under 300mb, yet the "documents. 

 

 

It should read: yet the "documents & data" folder is far too large. 

There is either something disingenuous about the application size or there are massive amounts of copied/backup data taking up too much local storage space.

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Adobe Employee ,
Nov 27, 2023 Nov 27, 2023

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To fix the storage usage reported in iOS, another option is to try Offload App in iOS Settings.  And then restore Lightroom.  This should preserve your login and other current app settings that could be purged from your device if you were to uninstall the app.

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Community Beginner ,
Dec 12, 2023 Dec 12, 2023

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I appreciate that this is a short term workaround to free up space and thank you for suggesting. At the same time it does not address the root cause why an application would take up 20GB of local storage when the true amount is only a few hundreds of MB?

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Community Beginner ,
Dec 24, 2023 Dec 24, 2023

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I "offloaded" the app, it shows my "documents and data" are at 13.16gb, which makes zero sense. I have 13 images in my app, even if they were all raw/dng files, they're all under 100mb. It would only make sense for them to have a lot of space if they were averaging 1gb per file, which they aren't even close.

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Community Beginner ,
Dec 12, 2023 Dec 12, 2023

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I'm experiencing the same issue, have you found a solution yet?

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Community Expert ,
Dec 24, 2023 Dec 24, 2023

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If your images are all synced to the cloud, just completely delete the app and reinstall it. This will get rid of this. iOS apps tend to do this sort of thing and it only really gets cleaned up with completely wiping the app.

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Community Expert ,
Nov 24, 2023 Nov 24, 2023

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Does your sync status say that you are fully synced and backed up? Does it show everything that it should if you navigate to https://lightroom.adobe.com in a webbrowser? If so, you can just delete the app, reinstall it and log back in.

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