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Lightroom apagou maus arquivos importados de vários álbuns!

New Here ,
Dec 27, 2022 Dec 27, 2022

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Simplesmete, do nada, meus álbuns apareceram com 0 arquivos. Ou seja, perdi todo meu trabalho, todas as fotos avaliadas e editadas. O que eu faço? 

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Adobe Employee ,
Dec 27, 2022 Dec 27, 2022

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Hi there,

Thanks for reaching out. We're here to help.

Which version of Lightroom Mobile are you using? Did you change the location of the images? 

Are you subscribed or on a free trial of the application? Was there a phone reset or installation of the application?

Please ensure you are signed in to the app using the correct email ID.
Can you log in to the cloud,  lightroom.adobe.com, and check whether your assets are synced? 

Please check this post on our community which discusses how we can try to get our lost assets back:

https://community.adobe.com/t5/lightroom-ecosystem-cloud-based-discussions/p-lightroom-for-mobile-lo...

 

Let us know how it goes.

 

Regards.

Ranjisha

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New Here ,
Dec 30, 2022 Dec 30, 2022

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O lightroon não foi desinstalado. O app travou durante o uso, fechou e quando abri de novo as pastas estavam zeradas. E o pior é que não consigo importar os arquivos novamente porque diz que os arquivos foram importados anteriormente.

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