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frankb94373187
Participant
January 24, 2018
Question

Lightroom CC (2017)

  • January 24, 2018
  • 1 reply
  • 1131 views

Yesterday with my old hard drive I had access to Lightroom CC (2017), then my hard drive went the way of the dodo bird. New hard drive new install and the only one that comes up is Lightroom CC (2015) which looks at my catalog and laughs. I am not laughing in the least.

So far I have:

Signed out of Creative Cloud, power cycled the PC, sighed back into Creative Cloud and have the same result.  What is going on?  Help.

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    1 reply

    Mohit Goyal
    Community Manager
    Mohit GoyalCommunity Manager
    Community Manager
    January 24, 2018

    Hi frankb,

    Please open the Creative Cloud desktop app and check if you can Lightroom CC under all apps and install it on your machine.

    As you mentioned that you have Lightroom CC 2017 running yesterday, do you mean Lightroom CC or Lightroom Classic CC?

    Regards,

    Mohit

    F
    frankb94373187Author
    Participant
    January 24, 2018

    Sorry Lightroom Classic CC (2017), today I only have Lightroom CC (2015). Last time I had both listed

    F
    frankb94373187Author
    Participant
    January 24, 2018

    Interesting subject.  PC running Windows 10 Pro. I did all the updates after installation of the O/S.

    Adobe Creative Cloud had limited software options.  This morning Windows once again requested an update, did so.

    For giggles tried the Creative Cloud, and this time the software options that I had before HD crash are back again.  So the problem seemingly is fixed.

    Thanks

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