Lightroom CC Crashing when clicking "presets"

Forum|Forum|7 years ago
July 27, 2018
1 reply
400 views

Hi! I have the Lightroom CC version 1.4 application.

Every time I go to select the "presets" option on my images, Lightroom immediately crashes. I can do everything else on it except click "presets".

This only started occurring yesterday when I updated the application!!

I have read some comments saying unblock "Graphic Processor", however, this still hasn't helped!

Hopefully this all makes sense.

Thanks in advance!

This topic has been closed for replies.

Correct answer Mohit Goyal

Hi savannahm,

We're really sorry for all the hassle. We have identified this issue as a bug after the Lightroom CC 1.4 update. Our engineering team investigating a fix. In the meanwhile, please refer the available workaround to fix this issue for now.

Here's the link: Lightroom CC 1.4 crashes while opening the Presets panel

Regards,

Mohit

Mohit Goyal

Correct answer

Community Manager

Hi savannahm,

We're really sorry for all the hassle. We have identified this issue as a bug after the Lightroom CC 1.4 update. Our engineering team investigating a fix. In the meanwhile, please refer the available workaround to fix this issue for now.

Here's the link: Lightroom CC 1.4 crashes while opening the Presets panel

Regards,

Mohit